Cartloop SMS Marketing

Cartloop SMS Marketing

by HonestTech

SMS Text Marketing by 1:1 conversational human text messages

4.9 of 5 stars(38 reviews)

Text Customers. Grow Sales.

Text customers in real-time. See growth like never before. Cartloop is SMS Marketing and Customer Support, all in one app.

Recover 1 In 3 Abandoned Carts

Grow sales and increase customer lifetime value. Brands using Cartloop report a 30x ROI from recovering carts using an emotive approach.

SMS Marketing & Support

No more lost sales. Get 24/7 support without lifting a finger to answer questions about payments, product and shipping information.


About Cartloop SMS Marketing

SMS Marketing Your Customers Love

A Top Rated Shopify SMS Marketing App. Convert and delight 5x more shoppers than automated text messages. Cartloop helps hundreds of Shopify brands build a compliant SMS marketing list and grow effortlessly.

Text Marketing and Support

  • Cart abandonment flows
  • SMS marketing campaigns
  • Popups: mobile and desktop optimized
  • Unique Shopify discount codes
  • Cart abandonment insights to find out why your customers are churning
  • Advanced segmentation for hyper-personalized SMS marketing
  • Opt-out and compliance done for you
  • Pre and post-purchase support by real people
  • Custom short links for a branded SMS experience
  • Works with Recharge Subscriptions, Zipify and CartHook
  • Local phone numbers to text like a local anywhere in the world

Cartloop Live Experts are available 24/7 to support your customers with * Assistance with failed transactions * Personalized product recommendations * Product info and support * Shipping and delivery information * Upsells and cross-sells * Technical assistance

14-Day Unlimited Free Trial

Your first 14 days, on us. Enjoy unlimited SMS and unlimited revenue driven in your free trial period. Uninstall the app within 14 days and you don't pay a dime.

Personal Shopping Assistance

Cartloop Live Experts connects with your customers in real-time with an emotive approach, helping them navigate shipping questions, finding the right products and closing sales with personal attention that builds confidence and trust in your Shopify brand.

Increase customer lifetime value, build customer loyalty, boost conversion rate, reduce abandoned carts effortlessly & live recover abandoned carts.

Track Revenue & Performance

See Cartloop performance by analyzing the generated revenue, conversations, conversion rate & more.

Why Cartloop

  • 24/7 Live Experts
  • +31% Conversion rates
  • Built-in popup for collecting SMS subscribers
  • White glove service. Cartloop Live Experts do all the heavy lifting
  • Performance insights. Track revenue, orders, conversions & main churn reasons
  • Shopify Plus ready. Upon sign up an Customer Success Manager will reach out to you.

Only Pay For Results

Forget about monthly usage or complicated subscription plans. Get started with our free Starter plan for Shopify and only pay when Cartloop liverecover customers.

TCPA and GDPR Compliant

Send fully compliant text messages with peace of mind. Cartloop is TCPA and GDPR compliant. Customers can opt-out of SMS communication at any time by replying "STOP". Every opt-out request is processed automatically by Cartloop, so you don't have to worry about a thing.

Integrations

Integrate with your favourite tools like Gorgias, ReCharge, Zipify OCU, Carthook.

24/7 Support

We're here for you 24/7 via in-app chat or email.

Integrates with

  • SMS,
  • Zipify OCU,
  • Recharge Payments,
  • carthook,
  • SMS Marketing,
  • Gorgias

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Starter

Free to install

+15% of Cartloop generated sales (After 14-day free trial)

  • 14-DAY FREE TRIAL
  • 24/7 Live Experts
  • Pre & post-purchase support
  • Unlimited carts recovered
  • Dedicated 10DLC numbers
  • SMS Campaigns
  • Segmentation

Growth

$29/month

+10% of Cartloop generated sales (After 14-day free trial)

  • 14-DAY FREE TRIAL
  • Everything in Starter plan plus:
  • Abandonment insights
  • Unique discount codes
  • Custom branded links
  • Conversation insights

Pro

$299/month

+3% of Cartloop generated sales (After 14-day free trial)

  • 14-DAY FREE TRIAL
  • Everything in Starter & Growth plans plus:
  • Dedicated Success Manager
  • 1:1 Slack Support
  • Popups

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Empowered by Ashley

I was incredibly dubious about using Cartloop, especially for a brand we're so cautious about keeping the right tone of voice for – we're in quite a sensitive space that requires an enormous amount of empathy. Outsourcing support on a channel as intimate as SMS was a risk. I cannot tell you just how impressed I've been! Alexandra has been utterly fantastic at understanding our brands' mission and ensuring that Cartloop's support agents also understand what our brand is about and proactively monitoring conversations on our behalf. What's been even greater is the feedback we're seeing from customers. We've even tested it from our own devices to ask somewhat more challenging questions and the Cartloop team delves into our FAQs, into our reviews, past conversations, goes through our site and ensures they're answering a customer message to the best of their ability. Super, super impressed! Side note, Lisa's interview on the Cart Overflow podcast was equally fantastic and a real insight into the power of 2-way SMS to build a deeper relationship with our customers for the long term. Thank you guys!

Developer reply

April 29, 2021

This made our day, Tom! Really appreciate your feedback. It's what keeps us going! Super excited to scale together! 🚀

Lisa xx

DanoraLuxe

Best app in the market for sms marketing. Their support team will even chat 1:1 with your customers, especially for abandoned carts. I am looking forward to using this app to generate more sales. Thanks alot. ❤️

Developer reply

April 27, 2021

You're amazing, Tochukwu! Excited to kick things off!

LEVO Oil Infusion, Inc.

Excellent customer service and great app for capturing CA or BA purchasers. Completely automated, we don't need to do a thing (for the most part). For more complex products you will need to provide their team guidance on how to reply to certain questions. Having their team execute on answering those questions properly doesn't always go the way you had defined. Also, for sending newsletter/manual send sms messages the platform is lacking a little. I've run into some glitches adding emojis. They need 3 hours notice before any campaign sends.
You cannot download/transfer contacts to a new platform from theirs.
Lack of integrations.