Group Carts & Chat Rooms

Group Carts & Chat Rooms

From $36/month. 30-day free trial.
Rating (3.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 3, 2017

# About Group Carts and Chat # Cartonomy is the fun and easy way for your customers to buy products and shop together. No more messy collaboration over text, email, and outside social networks. Now you can find everything within the add to cart button. We build the social network right into your store, so customers can privately: * Share a cart and invite friends, family, or coworkers to chat rooms * Discuss products from the catalogs and also see the detailed view of the purchase in the...

# About Group Carts and Chat # Cartonomy is the fun and easy way for your customers to buy products and shop together. No more messy collaboration over text, email, and outside social networks. Now you can find everything within the add to cart button. We build the social network right into your store, so customers can privately: * Share a cart and invite friends, family, or coworkers to chat rooms * Discuss products from the catalogs and also see the detailed view of the purchase in the... more

Pricing

30-day free trial

$36/month

  • Group buy / social shopping app
  • Online chats
  • Group cart & group order

Full custom

$200/month

  • Choose this option if you have contacted us about a custom group order app for your store. Includes full translation and currency support.

$360/year

  • Save money with our annual plan. 17% off our regular plan price.

$36/month

  • Group buy / social shopping app
  • Online chats
  • Group cart & group order

Full custom

$200/month

  • Choose this option if you have contacted us about a custom group order app for your store. Includes full translation and currency support.

$360/year

  • Save money with our annual plan. 17% off our regular plan price.

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

6 reviews

Overall rating
3
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
August 2, 2018

Our store wanted to come up with a difference maker from our competitors. So I contacted David and Jack to see what we could come up with. They came up with a custom design that was to help beer clubs to be able to order small inexpensive items as a group and get free shipping. It took a few months to get right, but David was working on it to make sure it worked just the way we wanted it!
It works great now!
Thanks guys for all your help!
Tom Wood
General Manager
Woody's Home Brew

Www Woodyshomebrew Com
United States
Over 2 years using the app
Edited December 17, 2021

I do not wish Jack or his team any harm in this response. Jack was always kind to me, but ultimately I feel it is my responsibility to Shopify and its retailers to let them know of our experience. We installed the app and liked the concept. We needed a few customizations and paid for a $3,000 custom solution. In my opinion, that was too much but if it worked it was worth it for our business model. After the customization, we tested it and sent back our concerns. This cycle continued for months. I have emails on emails - some of our simple customizations (wording and logo) had to be requested multiple times. Ultimately, we have given up. Cartonomy wants to make it work, but I counted 86 emails we exchanged, which is too much time and energy for a solution with which we never successfully placed an order. Unfortunately, I have a vote of no confidence that it will ever be an effective solution with good enough support to meet our needs. Cartonomy's team did not own our problems as their own but told us why our software was creating the problems and why it was costing them so much money to help us. You will notice this lack of ownership in the responses made to other negative reviews. It just never worked, it's not worth another 86 emails hoping that it might. The concept is neat, but it's ultimately a very clunky group ordering app that has to be totally transferred to Shopify in a disconnected way that makes changes a nightmare. Once we pushed orders to Shopify, if you intentionally trigger any minor change it creates problems. When we had those problems, the developers simply told us why our system was the problem. The developer wrote to me, "For the amount of work we have done for you and the timeframe we did it in, you could add a zero or two to the amount you have paid to get to the market value of what we have done as another firm would have billed you." I felt like I was the problem and not the paying customer. When we reached out for a refund, they said they had “delivered [our] project to [our] stated satisfaction TWICE.” I apologized if we ever said we were satisfied, and asked them to clarify for me at which two points we communicated that we were satisfied with the project delivered. They did not directly answer my question. We were also told it was because we had changed our site, which is to say if you ever plan to update your website this is not a solution for you. Our site did some updates, but these were regular business updates and not a total revamp of our UI/UX. They wrote to me, "You wouldn't prep someone for surgery and then go do the surgery on someone else without making adjustments. I don't know why you expect that technology works any differently." This is not the kind of professionalism we look for when choosing developers. I wish we had carefully read the earlier reviews. If I could do it again, I would spend my time and $3,000 on a fully integrated custom solution.

Country Life Natural Foods
United States
7 months using the app
Cartonomy replied December 16, 2021

The customer wanted the app customized for their site. We provided a budget and they accepted it. We delivered the project on time and they accepted the work and paid for it. They then took down the site we had written the custom code for and replaced it with a different site. This is when all the issues began. They thought that the custom code we wrote for their site would magically work on a completely different site without adjustments. They refused to pay us for additional work and tried to extort their money back under threat they would leave a bad review. The whole story is worse than this but I think this is enough context to refute this blatantly dishonest and false review.

November 19, 2021

The team worked with us well to provide a solution that fit our business and customer needs. Very happy with their work and efforts to make sure the solution worked properly

Così Catering and Group Orders
United States
6 months using the app
November 18, 2021

*Bad service
*slow reply *ask for more money for fix fundamental functions that it should have included
*Not professional at all
*Disappointed
*Zero star

Wine To Love - EaSiness
Hong Kong SAR
4 months using the app
Cartonomy replied December 14, 2021

The customer installed our app and immediately requested customizations that were highly specific to her store. We quoted her a price for such customizations and she informed that she was unwilling to pay any money for them. At this point she was still on a free trial and was perfectly within her rights to uninstall the app and pay us nothing, which we advised her to do. Instead, she kept the app installed and continued to demand that we do the customizations for her for free. We issued refunds to her for the two months she had left the app installed and again told her to uninstall. "Ask for more money" is a false claim because we have received no money from this customer other than what has already been refunded.

June 3, 2020

I loved this app! It definitely beat my competitors in managing groupbuys through their whatsapp which was messy , linear and complicated. Im so glad to have found this app which was quick to install and surprisingly easy to setup to start running. Special shoutout of Thanks to Jack who immediately arrange a time to video chat with me to ensure I had everything I need. He patiently listens to my needs and feedback and guided me on what to do.

You won't go wrong with this app and the team behind it! Thumbs Up!

NeighBuy
Singapore
About 1 month using the app
Cartonomy replied June 3, 2020

Thank you Alvin. It was our pleasure to set you up with the app and help you better serve your customers. Best of luck!

About this app

Launched

August 3, 2017

Built by Cartonomy

About Cartonomy

3.0 average rating

6 years building apps for the Shopify App Store

105 Madison Ave, New York, NY, 10016, US

Support

Send a message

support@cartonomy.com

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