Reviews (117)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective cart abandonment strategies, noting significant increases in sales and revenue recovery. Its integration with email, SMS, and Facebook Messenger provides a user-friendly retargeting solution. Merchants appreciate the ease of campaign management and the detailed reporting metrics that enhance customer engagement. The customer support team is also praised for being responsive and helpful in multiple languages, ensuring a high return on investment.

November 20, 2020

i use this app to help with all forms of email marketing from cart abandonment to sending out newsletter promos and more. its really versatile and very simple to use it covers all bases sms, email and even facebook messenger dont hesitate

Calvary fitness
United States
18 days using the app
Carts Guru replied January 12, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

February 6, 2020

It's a great app for marketing automation, my business has risen up ! Their customer service is awesome and especially Romane

www.cultureboo.com
France
17 days using the app
September 21, 2020

De momento super atentos, eficaz y no muy difícil de usar.
Hay un monton de opciones muy buenas para mejorar tu tienda.
Recomendada!

MCats
Spain
14 days using the app
June 16, 2019

Great app. It works wonderfully with our shopify store. The default built in abandoned cart shopify provides has not done a single thing for us. As soon as we imolented carts guru we started seeing results in our return traffic as well as orders. It also provides good reporting metrics so you can get more insight into your abandonment cart problem. Overall we are very pleased with carts guru and recommend it to other stores who are serious about making money.

Shop The Coolest
United States
11 days using the app
July 21, 2017

I Love Carts Guru. This is the absolute best app. It helped us make more money every month by capturing hundreds of lost shopping carts. Great customer service, and super easy to install. Thanks Guys.

Moonlightbundles
United States
10 days using the app
April 5, 2019

great app works as advertised just tweak some of the settings and you are good to go! Definitely recommend

SupriseDeal
United States
10 days using the app
September 29, 2020

really really useful and top customer care!
carts guru is the top application for sms, dm and email marketing.

V MEDIA STUDIO
Italy
9 days using the app
Edited December 3, 2018

Installed CartsGuru and boom! the very first default email recovered a sale!

It was quite easy and intuitive to figure out and configure. And on top of that, their team actually went over the setup, and offered to help to make sure everything is set up perfectly, and as per best practices - great service!

Value Gear Online
Canada
8 days using the app
Edited July 2, 2019

My abandon cart rate recovery was decreasing. I'm excited to use the text and messenger feature and review my rates after 30 days. This is a game changer it's like 3 apps in 1.

FEMME NOIRE
United States
6 days using the app
June 24, 2019

I am exclusively using the app for SMS re-targeting and so far so good! Looking forward to the metrics after 30 days. I was worried that this would be too intrusive but you can adjust the messaging to make it fun and safe for your customers.

Used Horse Stuff
United States
6 days using the app