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We have been looking for an app with this function for a long time. We finally found one, which gives us something that should be standard in all Shopify stores.
They have done a great job with the app's design and functions, and I highly recommend this for anyone looking to capitalize on abandoned carts and cart IDs for customer service and quotes.
Great product, allows us to see carts in real time and make draft orders to help customers make the right purchases. They just added live activity feed to allow you to really home in on the customer experience.
We are a very niche custom product, so we provide real expertise to music artists. Having the ability for them to ask questions from the cart is a real nice touch, allows us to make sure the customer has everything they need to get the best experience.
Customer support has been great, have quickly added several functionality requests for us.
Highly Recommend!
We love the live carts option for actively tracking customer carts. It helps us understand customer behavior. also, the widget with the form on the cart page widget helps our customers with questions, while they are about to complete the orders, and helps us complete these orders.
Abraham and team have been extremely helpful in answering all my questions. They even implemented one of my suggestions into their core app!
Killer app! We're a wholesaler using Shopify Plus and this app is perfect for tracking our clients journey throughout the site. We can see who is currently logged in creating carts and even convert those carts to drafts to push through on the backend. All the sales reps love me now since they can check their customers live activity and easily close any open or abandoned carts.
Hi Zane,
Thanks for your awesome review, I am glad to hear that your able to close more sales with cart whisper.
Its very much appreciated
Abraham
App is great but more than that the customer service is excellent! They answer quickly any time of day or night and even take suggestions to make the app work better for you. I cannot speak highly enough!!
Hi Sam,
Thanks very much for taking the time to leave us a review, it very much appreciated, I am glad to hear that you love the app, and even more the support.
We take customers suggestions very seriously as it helps us improve the app.
Thanks again
Ab
We really like this app as it gives us us the possibility to see what is happening in carts and even more is the cart widget and exit popup showing a uniqe Cart ID for each customer making it easier for us and our customers if they need help during checkout.
Hi Team,
Thank you very much for the detailed review it's very much appreciated, and we're glad to see the app making a difference to you and your customers.
If there is anything else I can help with, we're just a message away.
All the best
AB
Great app and Abraham is very fast in solving any issues or bugs. Great service and support.
Thank you, Tj, for taking the time to leave a review. I'm glad you like the app and are satisfied with our support services.