COD King‑COD Fees & OTP Verify

Worst app experience ever lost money and customers

This app is a complete disaster for any serious online business. It forced OTP verification before customers can even add items to the cart, making the website feel like a scam page. Every OTP triggered costs $0.54, so even if someone is just browsing or adding items without buying, I'm losing money.

On top of that, even customers who are ready to pay with card are confused because OTP is asked way too early long before the checkout page. This is a terrible user experience that destroyed my conversion rate.

Their customer support is completely unprofessional, rude, and not helpful at all. They take no responsibility for the damage caused.

Avoid this app if you care about your store and customers. It will hurt your business.

First of all disable COD Fees feature without any prior notice, secondly Upgrade option not clickable making it more diffuclt to get their force subscription, Thirdly their update disturb other apps work

This is a COD verification app that does not verify COD orders. After initial OTP verification customer is free to put any other phone number while entering shipping details. This defeats the entire purpoe of the app.

Support is not 24 Hrs as claimed by the developers , there is no trial on paid plans (free plans do not offer testing of all functions) .

Customer support claims that since we are poor and cannot afford shopify plus plans we should be happy with whatever they are giving us in this app.
One of the worst app ever on shopify... completly avoidable

Very useless app

Started off wonderful with a very positive review, but once things did not go according to plan - they become VERY, VERY RUDE.

For some reason, after I asked them to disable the service due to poor implementation and bugs, the COD option stopped working at all.

The good rating is only thanks to them aggressively asking for the your positive feedback, theres really nothing to it besides that.

Once I removed the app, the COD option came back. I'd stay away if I were you. Just a waste of time

bad customer service