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I HAVE BEEN USING COD KING APP FOR LAST FEW MONTHS ON MY STORE. THIS APP IS AFFORDABLE AND HELPFUL FOR ALL BUSINESS OWNERS. IT HAS MORE EASY TO USE AND USEFUL OPTIONS LIKE OTP VERIFICATION, ABANDONED CHECKOUT, PARTIAL COD AND MANY MORE THAT REALY HELPING MY STORE TO REDUCE RTO AND FAKE ORDERS. THEY HAVE A VERY GOOD SUPPORT TEAM ROUND THE CLOCK.
I've been using CODKing for 2 years and their service is top notch. Especially Salaj Jain for the above and beyond customer service. All questions, concerns and inquiries are answered. Hoping for a longer relationship with CodKing.
Worst app experience ever lost money and customers
This app is a complete disaster for any serious online business. It forced OTP verification before customers can even add items to the cart, making the website feel like a scam page. Every OTP triggered costs $0.54, so even if someone is just browsing or adding items without buying, I'm losing money.
On top of that, even customers who are ready to pay with card are confused because OTP is asked way too early long before the checkout page. This is a terrible user experience that destroyed my conversion rate.
Their customer support is completely unprofessional, rude, and not helpful at all. They take no responsibility for the damage caused.
Avoid this app if you care about your store and customers. It will hurt your business.
I've been using the Cod King app for a while now, and it's working perfectly for my store. It has streamlined my COD process and improved customer experience. A special thanks to Salaj from customer support—he’s incredibly cooperative, quick to respond, and always ready to help. Highly recommended!
I have been using COD King for a month now, and I must say their service is outstanding! Super fast and efficient, they don’t care about time or day—you call, and they are ready to help. Their support team is always responsive, making the entire process smooth and hassle-free. So far, I am very satisfied with their service and highly recommend them to anyone looking for a reliable COD solution!
superb service from salaj jain. helped me with all his experience he has and explained me some of the thinks i dont know about shopify and was very helpfull. thank alot we will love use this app.
I had a great experience with the customer service team. They were friendly, helpful, and quick to answer all my questions. They made everything easy and stress-free. I’m really happy with the service and would definitely recommend them!
The service was speedy and to the point, loved the app and the support as well.
I am not the first time user, I used it on multiple stores and I must say given the COD and fake order situation of my country this is the best solution to counter our domestic fake order problem.
Secondly the staff is very cooperative and professional, that is the key thing I have used some other apps too in the past and the problem was the support culture, I used to wait for hour to get a response, but here with this app its the matter of couple of minutes.
the support with excutive salaj was absolutely great and easy going and cleared my cod issues with ease.