評論 (625)
調整搜尋範圍
-
根據評分
Their support team is excellent! They respond quickly and help solve every issue with great patience. The app works perfectly for verifying COD orders — highly recommended!
Salaj, Thank you so much for your support. We just got a new dynamic Check out Option Because of you.
We text you because there was a single problem but you solved not only codking but also other shopify issues which we have before.
Thank you So Much
I've been using CODKing for 2 years and their service is top notch. Especially Salaj Jain for the above and beyond customer service. All questions, concerns and inquiries are answered. Hoping for a longer relationship with CodKing.
very useful app, it helped me to reduce RTO and fake orders, customer support is very good, whatever the issue, support team was able to assist me
Very great costumer support I had custom requirements for my store and they costumized an app for my store just in 30 minutes.
I have come back to edit my review, as this company really does work to keep you happy, one of the best companies I have had the pleasure in dealing with to be honest, especially so far on Shopify.
There was an issue, in my country and with the local carrier which they reached out to and have been able to fix, all within 24 hours, even I cant get things sorted out with the companies in my country that quickly.
So I had to update this review to reflect this, their customer support is really very good and you will not be disappointed with the service they offer you.
This from someone who only reviews when I think it is truly deserved.
Thanks COD King and keep up the great work.
Pankaj is an excellent team member of Codking. He guided me very well according to my requirements and provided valuable suggestions. The Codking app is also amazing, with many great features that help improve the functionality of the checkout page. Highly recommended!
Pankaj from COD King was exceptionally supportive. He explained the product and its features with great clarity. What truly stood out was his dedication; he even made himself available over the weekend to provide a detailed demo and personally guided us through the integration process. A big appreciation to the COD King pre-sales team for such commitment, and we look forward to experiencing the same level of excellence in post-sales support as well.
Very helpful customer service! I am new to this app, I scheduled a call with them and they were so prompt and thorough with my queries.
Worst app experience ever lost money and customers
This app is a complete disaster for any serious online business. It forced OTP verification before customers can even add items to the cart, making the website feel like a scam page. Every OTP triggered costs $0.54, so even if someone is just browsing or adding items without buying, I'm losing money.
On top of that, even customers who are ready to pay with card are confused because OTP is asked way too early long before the checkout page. This is a terrible user experience that destroyed my conversion rate.
Their customer support is completely unprofessional, rude, and not helpful at all. They take no responsibility for the damage caused.
Avoid this app if you care about your store and customers. It will hurt your business.