Order Verification via call
Automate your IVR Call to verify the COD and Pre-paid Orders. Supports calls in mutliple languages and multiple accents.
Follow-up calling feature
Trigger Follow-up calls (up to 2) by selecting time intervals if your buyer doesn't answer the first call.
Tags for COD verified orders
Order verification tag (Order Verified, COD Canceled, etc) will be automatically updated on your Shopify store.
About Verify Order by automated call
Order Verification using automated IVR calls.
Explore your business in more than 220 countries worldwide with the help of our app. Using our plugin, you can ensure that your COD orders are legitimate before you ship them out.
Verify customer's contact number and take their confirmation regarding the order while using cash on delivery payment. Supports multiple languages and accents.
You can customize the settings easily through the app admin area.
- Order Verification by IVR call allows you to automate the process of verification for the Cash on Delivery payment orders.
- Reduce the number of Cancellations. Identify fake orders before shipping from your warehouse.
- Optimize operational cost. Reduce cost on attempted deliveries by verifying whether the customer has legitimately placed the order or not.
Smart Features, Simple to use:
- Enable COD IVR Feature: One-click enable & disable the option to automate the IVR call verification.
- Manage your IVR call-template: Set your welcome note, order confirmation and cancellation message for call. Option to use your pre-recorded audio instead of computerized IVR.
- Enable Follow-up calling option: Trigger follow-up calls (up to 2) if your customer doesn't answer the first call.
- Do Not Disturb feature: Set the preferred time when no IVR call will be placed.
- IVR Call for a minimum order amount: Enable IVR Call by setting a minimum or maximum order amount limit for your COD orders.
- Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the IVR Call confirmation.
- Manage Your IVR call-template by Audio: Set your welcome note, order confirmation and cancellation message for call in your regional language using your own recorded voice.
Free to install
Business plan starting at $30
Most recent reviews
Great App, loved the automated system and controls. Would definetely recommend others to use it as well
Nice application we use it for a month now and by conforming cod verification we came to know which phone number is valid and also customer got another chance to reconfirm his order and which makes Lesser RTO now . Thank you Shipway
Been using this app since a year now and since 85% of our orders are COD based helped us a lot. Highly recommend it !!