Verify Order by automated call

Verify Order by automated call

by Shipway

Avoid fraud prepaid & Cash on delivery (COD) orders

4.9 of 5 stars(38 reviews)

Order Verification via call

Automate your IVR Call to verify the COD and Pre-paid Orders. Supports calls in mutliple languages and multiple accents.

Follow-up calling feature

Trigger Follow-up calls by selecting time intervals if your buyer doesn't answer the first call.

Tags for COD verified orders

Order verification tag(Order Verified, COD Cancelled, etc) will be automatically updated on your Shopify store.


About Verify Order by automated call

Order Verification using automated IVR calls.

Explore your business more than 220 countries worldwide with the help of our app. Using our plugin, you can ensure that your COD orders are legitimate before you ship them out.

Verify customer's contact number and take their confirmation regarding the order while using cash on delivery payment. Supports multiple languages and accents.

You can customize the​ settings​ easily through the app admin area.

  • Order Verification by IVR call allows you to automate the process of verification for the Cash on Delivery payment orders.
  • Reduce the number of Cancellations. Identify fake orders before shipping from your warehouse.
  • Optimize operational cost. Reduce cost on attempted deliveries by verifying whether the customer has legitimately placed the order or not.

Smart Features, Simple to use:

  • Enable COD IVR Feature: One-click enable & disable the option to automate the IVR call verification.
  • Manage your IVR call-template: Set your welcome note, order confirmation and cancellation message for call.
  • Enable Follow-up calling option: Trigger follow-up calls if your customer doesn't answer the first call.
  • Do Not Disturb feature: Set the preferred time when no IVR call will be placed.
  • IVR Call for a minimum order amount: Enable IVR Call by setting a minimum or maximum order amount limit for your COD orders.
  • Tag for COD Verified Orders: Create various tags like Order confirmed, Order canceled, which will be added to the orders on Shopify after the IVR Call confirmation.
  • Manage Your IVR call temaplte By Audio: Set your welcome note, order confirmation and cancellation message for call.

Media gallery

Support

Free to install

Business plan starting at $30

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    3% of ratings are 1 stars
    (1)

Most recent reviews

Shoppers Cart

As soon as you install this app on your Shopify, You get more conversion ratio. Personal Experience!!

Amaze Cart

Amazing App for Every Shopify User. You get more and more conversion ratio and it almost vanishes the manual work of dialing & following up with customer. All things sorted. Thanks to the developers who've made this app & also the customer support team.

CentreStep

Its been a month we are using this app & we must say its great. This app reduced our workload of order confirmation. User interface is easy to understand. The support team is also very helpful.