Releasit Cash on Delivery COD

Releasit Cash on Delivery COD

Reseñas (775)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de abril de 2024

App is good, but I dont get replies from the support for like 4 weeks now despite constantly sending them messages.

I missed sales beacuse no notification email was sent that my monthly quota was exceeded.

You can no edit an order once a customer has placed it...

Mátra Műhely 1.0
Hungría
6 días usando la aplicación
Releasit respondió 19 de junio de 2024

Thank you for your feedback and for recognizing the quality of our app. I sincerely apologize for the delay in our support responses and the inconvenience it has caused you.

We understand how crucial timely support is, and missing sales due to lack of notification is unacceptable. We are currently reviewing our support processes to ensure faster response times and better communication. Additionally, we are working on improving our notification system to prevent issues like exceeding monthly quotas without notice.

Regarding the inability to edit orders once placed, we recognize this limitation and are exploring ways to enhance our app’s functionality to better meet your needs.

Please contact me directly at support@releas.it so we can address your specific concerns immediately and work towards a satisfactory resolution.

9 de enero de 2024

Super nice app, easy to use!

Mototoy
Estados Unidos
5 meses usando la aplicación
17 de abril de 2024

Amazing app. Amazing people. Quick service. 10/10 recommend!!!!!

The Roots
Marruecos
14 días usando la aplicación
24 de abril de 2024

Must have app if you need to send the orders with COD.

Canata.ro
Hungría
6 días usando la aplicación
29 de abril de 2024

Appena installato. Soddisfa le mie aspettative riguardo un'applicazione del genere, sia per la configurabilità che per la semplicità. Servizio assistenza velocissimo!

Profumeria Lanza
Italia
Alrededor de 2 meses usando la aplicación
13 de junio de 2024

Ayuda a generar una tarifa extra por manejo de COD. El área de soporte es magnifica, me llevaron paso a paso de la mano. La recomiendo ampliamente.

Nupiell
México
22 días usando la aplicación
21 de septiembre de 2024

sir plz hum koi service nhi liye aapse aap kaise payemnt cut kr liye plz refund payment plz sir

CVB Cosmetics
India
Alrededor de 2 horas usando la aplicación
2 de marzo de 2024

Great customer service, useful app

abeauty
Grecia
2 meses usando la aplicación
6 de mayo de 2024

fast and helpful

Fijn vision
Países Bajos
5 meses usando la aplicación
28 de abril de 2024

this app is horrible, once you click a language for the app you cant change it so be carful, also the app dosnt work. I added a comission but it still donst appear on my store.

OneStreet
Italia
6 días usando la aplicación
Releasit respondió 19 de junio de 2024

I apologize for the inconvenience and frustration you have experienced with our app. We understand how important it is to have a smooth and flexible user experience.

I am pleased to inform you that we have recently added new features to our dashboard page, including the ability to change the app's language easily. This enhancement is part of our ongoing effort to improve our app based on valuable feedback from users like you.

Regarding the commission issue, we have thoroughly tested the functionality, and it should be working perfectly. If the commission still does not appear on your store, please contact our support team directly at support@releas.it, and we will assist you immediately to resolve the issue.

We appreciate your feedback and patience as we strive to make our app better for all users.