Releasit Cash On Delivery
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The app is working well, easy to set, and the customer service works also really well. You can add explaining texts to the COD payment option and to the order confirmation email. So it really helps out shops in Europe, as Shopify lacks this really very basic feature that is a basic and default feature in every european webshop system. Must have app, helps reducing the loss caused by the lack of the cash on delivery handling fee option in Shopify. Recommended! Dont forget to add a picture to the fee, as its working as a product.
Indispensabile per chi vuole aggiungere una commissione al contrassegno. Si integra benissimo nel sito e nei moduli. Assistenza ultra rapida e disponibile anche nei giorni di festa.
Excellent app with the best customer support team. Definitely recommended if you looking for COD app :)
Thank you so much for the review and kind words! It was a pleasure helping you! 😊
Marco from Releasit
A convenient and easy-to-use app that easily meets my needs. Friendly and quick customer service, solving my custom needs satisfactorily and quickly. I highly recommend.
Desde que instalé la app el soporte un 10, se ha comunicado super rápido y me han ayudado con la configuración.
Estoy muy contenta.
Team is very helpful and supportive, they had quickly helped us in onboarding to this app and resolved our queries promptly. This app has great features to meet the business needs. Good work team and thanks for your support.
When we first started offering COD to our customers, we weren't too thrilled to be paying higher shipping rates (shipping companies here charge more for COD) just because customers were too afraid to pay for their orders up front. And, unfortunately, Shopify's limitations don't allow us to charge more or less depending on the payment method a customer uses. But not capitalizing on the added value that COD brings to customers was a BIG mistake. This app, which is easy to set up and functions perfectly by the way, has allowed us to charge our customers a little more in exchange for the security that COD offers. We originally intended to use the app as a deterrent. We assumed customers would prefer to save money by paying ahead of time once they saw the COD fee. But we were wrong! We discovered that many customers will gladly pay a little extra knowing that their money is safe and that they'll be paying for their order only after they have it in their hands. COD has now become OUR preferred payment method as well because the fee that this app has allowed us to add has lowered our transaction costs. In other words, it now costs us more if a customer decides to pay by credit card (or any other payment method) instead of COD. It is a clear win/win for the seller and the buyer. This app is essential if you're offering COD to your customers.
Thank you so much for your review and thank you for sharing your experience with us and the Shopify community!
Yes exactly, customers will pay more for the COD service so having a fee for it makes it a great payment option for both buyers, that can buy products feeling safer, and sellers, that can fully cover the additional costs of the service and have happier customers!
I'm happy you found our app, thank you again for this review!
Marco from Releasit
Semplice da usare e il supporto clienti è molto veloce nell'assistenza. L'unica pecca è la possibilità di usufruire di soli 60 ordini mensili in contrassegno nel piano gratuito.
Ottima esperienza e un supporto tecnico per ogni problema veloce e valido.
Ho usato questa app per aggiungere il costo contrassegno ed è eccezionale anche il piano gratuito