Releasit COD Fee & OTP Verify
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The customer service is terrible, the app has problems when it needs to calculate VAT costs, I don't recommend it
Well-designed and functional app, but the customer service is disappointing. I simply asked if there was a particular feature available. After the first response from customer service, which included a video tutorial, I found that the change had already been made to my shop without my permission. After asking for everything to be put back the way it was, the main setting was not enabled, causing me damage. Fortunately, only one customer made a purchase without adding cash on delivery! Be careful!
We’re deeply sorry for what happened and understand how frustrating this must have been. This situation should not have occurred, and we take full responsibility for it. We’re reviewing our internal processes to ensure this doesn’t happen again and truly appreciate your understanding as we work to improve.
I am using this app for 2 years now, it s great when i do pre sales, also the team is responding very fast and help with everything
Great app. and no hiccups since we are using it (more than a year)!
molto disponibili e risolutivi. BRAVI
Excellent service. They helped me fix my issue and stayed with me on chat throughout.
Comoda e facile da usare, mai avuto problemi.
Excellent Support Experience!
Thank you, Smiljan, for your outstanding support. I really appreciate your quick and professional response .
We faced some issue, but they resolved it and now the app is working perfectly fine. Thanks for the support. Highly Recommended.
Great app, and great support always available.