Webplanex: Cashback Wallet , 53 anmeldelser
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I've been looking for a cashback app, and this is it, with the Built for Shopify logo, and the ability to contact the customer service department for feedback, thanks to Abdeali!
I was searching a long time for an App like this. It is very easy to use and the customer service is very fast and helps you with everything. Highly recommended.
We're thrilled to hear that our app has met your search criteria and that you find it easy to use! Our team is dedicated to providing fast and helpful customer service, so it's fantastic to hear that you've had a positive experience with us. Thank you for your high recommendation – it means a lot to us! If you ever need assistance or have any questions, we're always here to help.
Earlier we were facing issues with the cash-back wallet but with the help of their customer support especially Jyoti Madam and the technical staff solved all the issues at a professional level,
I am happy with the support
Good support from Team of webplanex and this app is easy to use to boost more sales Using wallet feature, Liked it and highly recommended!
I searching a website wallet now I got it wounderfull webplanex app it's working good and staff explanation step by step working good I suggest to everyone can use this app
Amazing app!!! Great service given by the team. Easily accessible on all the queries raised to them. Highly recommended!!!!
***BEWARE***
I got this app thinking it is a good pricing. Since day one I have been pushed to leave them a 5-star review. I knew something was not right.
They have this policy where you cannot change your plan for a month.
1. This makes no sense.
2. Even after a month when I am trying to downgrade it won't let me.
When you ask them why is this happening since I am on the hook to AGAIN pay more than what I wanted, all they do is send you a link to read on that.
I took that to Shopify and they agreed this should not be happening. I will be looking for an honest people and an honest company.
Avoid this at all cost.
Dear Merchant,
Thank you for your feedback. We appreciate your loyalty and support for our app.
We understand your concern about the app plan. However, we would like to explain why this is necessary and fair.
Our app charges are based on the total number of monthly orders in your store. Merchants can downgrade their plan after one month, but not before. This policy helps us avoid order disruptions. Although the first month has passed, you benefited from an extra 15 days due to our free trial, giving you 45 days for the first-month plan. We had explained this in our email communication.
We hope you understand our app charges and continue to use our app for your Customer loyalty needs.
If you have any questions or concerns, please feel free to contact us at support@webplanex.com. We are always happy to help.
Thanks,
Satish
Product Lead - Webplanex
I would give this app 4.5, and mainly the support team is awesome and resolve your queries in minutes if not in hours. Kudos to the team
Wonderful app, I am thrilled to say that I have seen a sudden rise in orders once I installed this app.
The app has helped me alot in increasing customer experience and the team is really helpful as they made my experience much better by helping me out in making changes to my store for the app