Webplanex: Cashback Wallet
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
리뷰 (117)
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평점별
User-friendly and reliable, I have been using it for a considerable time now.
Easy to use and supportive staff influenced me to use this app. I am also using GST Billing app of this developer. I always get support timely when i need and this is most important for me to manage my operation.
Technical support team is very helpful and high experience. They help and support us too much. Thanks
I wanted to express my sincere appreciation for the exceptional support we've received from your team. Your efforts have truly enhanced our experience with the platform.
Using the wallet feature has been particularly beneficial for us in boosting sales and improving user engagement. Its ease of use and effectiveness have exceeded our expectations.
Based on our positive experience, I would highly recommend WebPlanex to others looking to streamline operations and drive growth.
Thank you once again for your continued support and for providing such a user-friendly and effective platform.
Amazing app!!! Great service given by the team. Easily accessible on all the queries raised to them. Highly recommended!!!!
Good App and Easy to use.
Really good and worth it product by web planex
Lorsque j'ai installé cette application, je n'y comprenais rien. Je l'ai donc désinstallé et, surprise, je reçois 3 messages WhatsApp sur plusieurs jours, ce qui est hyper flippant et impoli, et j'ai donc répondu à l'un des 3 numéros d'arrêter de me contacter et de supprimer mes informations. J'avais également reçu des mails que je supprimais directement. Plus récemment, j'ai reçu un mail de pishing, une pâle copie du support Shopify m'indiquant une violation des règles Shopify et la trouvaille d' ''erreurs critiques sur mon site pouvant engendrer la fermeture de celui-ci sous 3 jours". Celà ne m'étais jamais arrivée auparavant. Après avoir contacté le VRAI support Shopify celui-ci m'a indiqué ne jamais m'avoir contacté et qu'il s'agissait de pishing. Ils m'ont confirmé que celà pouvait venir d'applications tierces. Je suspecte donc énormément la vôtre car vous n'avez pas hésité à utiliser mes informations personnelles à plusieurs reprises et de manière déplacée. Je déconseille fortement cette application qui revend sûrement vos informations.
Good support from Team of webplanex and this app is easy to use to boost more sales Using wallet feature, Liked it and highly recommended!
***BEWARE***
I got this app thinking it is a good pricing. Since day one I have been pushed to leave them a 5-star review. I knew something was not right.
They have this policy where you cannot change your plan for a month.
1. This makes no sense.
2. Even after a month when I am trying to downgrade it won't let me.
When you ask them why is this happening since I am on the hook to AGAIN pay more than what I wanted, all they do is send you a link to read on that.
I took that to Shopify and they agreed this should not be happening. I will be looking for an honest people and an honest company.
Avoid this at all cost.
***changed my review to a 3 star because their customer service was responsive. But I am not sure If I can do business with them.
Dear Merchant,
Thank you for your feedback. We appreciate your loyalty and support for our app.
We understand your concern about the app plan. However, we would like to explain why this is necessary and fair.
Our app charges are based on the total number of monthly orders in your store. Merchants can downgrade their plan after one month, but not before. This policy helps us avoid order disruptions. Although the first month has passed, you benefited from an extra 15 days due to our free trial, giving you 45 days for the first-month plan. We had explained this in our email communication.
We hope you understand our app charges and continue to use our app for your Customer loyalty needs.
If you have any questions or concerns, please feel free to contact us at support@webplanex.com. We are always happy to help.
Thanks,
Satish
Product Lead - Webplanex