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Overall this app is really good. If you have recently launched your store then this app gives you a very opportunity to have a wallet system in your store for your customer. Even the customer service support is also really good.
Good customer service verry fast responding and solving problems
The app is pretty easy to use and the customer support has been always very helpful everytime i've had a question (and i've had a lot!). Not 5 stars just because it's not easy to change the look & feel of the app front end & emails sent to customers to match your brand identity
Thank you, for sharing your feedback! We're thrilled to hear that you find our app easy to use and that our customer support has been helpful whenever you've reached out. We truly value your input, and we'll take your comments about customization options into consideration as we continue to improve our platform. If you have any further questions or suggestions, feel free to reach out – we're here to help!
SAV réactif ! bonne application même si sans abonnement payant, impossible d'avoir toutes les fonctionnalités.
If you want a cashback app that advertises against your products how much cashback the customer will receive as well as offering 2-3 different methods of the customer accessing their wallet – this app is in my opinion currently the best app for this purpose on shopify.
Customer service is great – they will help you a lot with integration as well as formatting how the offers look etc.
Now, the reason I gave the app 4 stars and not 5 is that the way you add offers needs changing slightly.
If I want a product to show its cashback offering regardless of what collection it is in, I need to individually add each offer – this is a lot of work.
The developers said that I should add by collection, but I don’t have a single collection where I want every item to have a cashback offer, so this option does not work.
The fix for this would be for you to be able to add a cashback offer for a set amount (for example £50), and then add multiple products to that offer.
This would then be perfect and I would increase to 5 stars.
Application is really useful and the features, customer support are really helpful. It's meeting all my requirements and I haven't faced any glitches while using. Thank You!
I really liked this plugin app.
Very good to use and welcoming customer service
Great app! Love it so far and would definitely recommend it.
Team is very helpful and co-operative .They provided me good support, they are very supportive and humble. Happy to work with.
nice and best app
nice app and service by the team . great experience overall
A Really Good app For cashback.
a Highly recommended.
Amazing app and features. Please try it. Recommend
I had a very pleasant experience at Webplanx especially services provided by Jyoti mam. She was very understanding, helpful and gave excellent customer service. and the technical team is superb , they provide me excellent technical help, Highly recommended
. Because of her services I will visit the store again
very nice app...support from the team is really great
Abdeali help me a lot to understand the Help to undestand The app. He is really nice guy.
The apps customer service is great. And they have been very cooperative with I haven got A chance to Use the app properly as of now, but I will let you know
Technical support team is very helpful and high experience. They help and support us too much. Thanks
Very Good Cashback app by Webplenix
Lorsque j'ai installé cette application, je n'y comprenais rien. Je l'ai donc désinstallé et, surprise, je reçois 3 messages WhatsApp sur plusieurs jours, ce qui est hyper flippant et impoli, et j'ai donc répondu à l'un des 3 numéros d'arrêter de me contacter et de supprimer mes informations. J'avais également reçu des mails que je supprimais directement. Plus récemment, j'ai reçu un mail de pishing, une pâle copie du support Shopify m'indiquant une violation des règles Shopify et la trouvaille d' ''erreurs critiques sur mon site pouvant engendrer la fermeture de celui-ci sous 3 jours". Celà ne m'étais jamais arrivée auparavant. Après avoir contacté le VRAI support Shopify celui-ci m'a indiqué ne jamais m'avoir contacté et qu'il s'agissait de pishing. Ils m'ont confirmé que celà pouvait venir d'applications tierces. Je suspecte donc énormément la vôtre car vous n'avez pas hésité à utiliser mes informations personnelles à plusieurs reprises et de manière déplacée. Je déconseille fortement cette application qui revend sûrement vos informations.
User-friendly and reliable, I have been using it for a considerable time now.
Best cashback wallet by webplenix. They never disappoint me.
great app and powerful supporting, thx alot!!
Thank you for the support and the app. This is very helpful
I searching a website wallet now I got it wounderfull webplanex app it's working good and staff explanation step by step working good I suggest to everyone can use this app
Team is co-operative in resolving the issues.
Good app for the wallet setup and cashback . recommended.
Très utile, support efficace et rapide.
Je recommande.
Customer service is excellent. I was having issues seeing the app in use. They were very helpful and quick to resolve.
La app para nosotros es muy importante, estamos empezando, y tenemos claro que tenemos que ofrecer cashback, esta app como su equipo estan para ayudarte en lo que necesitas.
Nice app. Providing good options to get customer
I would give this app 4.5, and mainly the support team is awesome and resolve your queries in minutes if not in hours. Kudos to the team
Earlier we were facing issues with the cash-back wallet but with the help of their customer support especially Jyoti Madam and the technical staff solved all the issues at a professional level,
I am happy with the support
La aplicación es sencillamente fantástica y el servicio personal maravilloso. Todo un acierto.
very good cashback app that advertises against your products , highly recommended.
Application simple et efficace, service client en français très réactif, on est parfaitement accompagnés.
Le support offert par Webplanex est très satisfaisant. Ils ont répondu aux nombreuses demandes et remarques que je leur ai faites. L'application n'était pas du tout aboutie lorsque je l'ai installée il y a 3 mois. Depuis, nous avons travaillé chaque semaine pour l'améliorer et corriger des bugs. Maintenant l'application est stable et je pense qu'elle a de beaux jours devant elle. Il s'agit de la seule application sur le store shopify qui permet aux clients de récupérer de l'argent sur leurs achats pour les convertir en bons de réduction. Toutes les autres applications proposent un système de point ! J'attends avec impatiences d'autres mise à jour et je vous recommande vivement cette application. De plus comme je n'ai pas pu utiliser l'application pendant la période ou nous avons travaillé dessus, ils ont bien voulu me rembourser les frais engagés. Merci à l'équipe Webplanex.
This app is great! I have been looking for an app with these functions for a long time. Everything is very customizable according to your needs. The great thing is that the customer service is great too! I had a little problem on the site and they were very kind and very efficient. They solved everything in a few moments with great competence. Excellent app, highly recommended to everyone, surely I will also try the other apps of this company. Thanks!!!
The app works well. Gives our website some added features with a simple interface. I would recommend it. It would be helpful to allow users to set their own background color. It seems to be a purple color now and doesn't always fit with website themes. Either give user option or change to a more light grey color which seems to be more industry standard. As a followup, the team made these changes quickly and effectively. Great support!
Excellent support from the team. They are also going to work on a few missing functions of the app. Overall ease of use is good
Its a really good app. and nice user interface . Easy to use and very happy with this app
Highly Recommended to all
if there is a negative star rating, i would give. this app is so lousy that i paid so many months of subscription. basically done nothing and the tech team isn't helpful at all. my website crashed a thousand times and no help was rendered. dont bother trying.
It is a nice app, our developer team quickly responded to me.
Thank you so much for your team. **********************
Just horrible. I installed the app, did my collections for the cashback, and 15 minutes later, it crashed on my website. The app was not found on my website and all of my time was wasted creating my campaign. I am extremely annoyed. Look for another app. You have been warned.
We sincerely apologize for your trouble. we are willing to solve your theme trouble for cashback campaign.
Great work, I love this cash back function, so smooth, awesome work, very cooperative and fast service. I already using this cash back wallet in my website. I love this
Amazing app. Great customer support. Highly recommend this app.
Installed the application and created cashback campaign. Hopefully will get the boost in sales revenue. Nice badge display and nice interface of the application. Very user-friendly.