Apparently they did something after direct contact to allow the app to load. Looks decent, i might be able to review more thoroughly in the future, but don't have time at the moment, but have bumped from 1-star to 3-star based on customer service effort they made.

*******

The app is trying to load my Pure Hearts International account but it just won't load, it's like the servers are overloaded or something.

Willing to revise 1-star rating if developers will proactively address this.