Just signed up as a new customer. Needed some assistance in getting started. Paul helped me through every step of the process. Would highly recommend this app to anyone making catalogs.
REVISED: Finally, someone got back to me. It didn't take that long, but I dont' have time to sit and wait. They had a holiday. (pls have a notification in your chat stating so, next time.....)
I started working on the tool and so far it is great. Support has been great too, they help me on chat and are really great. ----------------------------------------------------------------------------- I am looking into this app to create online lookbooks. I sent two messages on different days on their chat. No reply. I then tried to install the app and it's not installing. I initially created the account outside of shopify. Now trying to connect, it's not working. I uploaded my lookbook (PDF) and there is a limit on the trial version. I click on UPGRADE (yes, I was to pay guys!) and when I enter my shopify store and click continue, nothing happens. A colleague mentioned this app as a good fit for our needs, and I think it is, but if it is this bad where I can't upgrade AND no one replies, I wonder how this will be!!!!! I hope that by writing a review here someone will notice.
Catalog Machine has helped us maintain a large catalog and keep it connected to Shopify. They are very helpful, and responsive. We have had great success using Catalog Machine.
Catalog Machine is remarkably user friendly; I'm moderately tech savvy and I was able to "dive right in" and productively use it. I uploaded all my products from Shopify with ease. The level of the catalog I have begun to produce and the searchable showroom I am creating has been shockingly good. I cannot wait to share them with our customers! These services are priceless for a startup, or any company, that doesn't want to spend ridiculous money on catalog creation. We have the Pro subscription and are happy for the wonderful services it provides. Catalog Machine has solved many challenges for us in our wholesale sales too! Their personal level of customer service and support is truly top notch. You can always get questions answered and help if you encounter challenges. Their videos and tutorial articles are thorough, easy to follow, and understand. I also highly recommend Olha's Webinars! They are a much appreciated bonus source of knowledge and sharing. You are guaranteed to learn something new and useful from Olha and Andriy! I will recommend using Catalog Machine to other businesses and I definitely recommend it to you!
Catalog Machine has been extremely useful and time saving for us in creating paper catalogues for customers.
There are plenty of options when it comes to importing product fields, we've got almost 2000 products with over 4000 variants, so automation was essential for us.
With Catalog Machine you can import and set up automation for almost everything. There is now integration with Zapier, which is very useful in keeping your catalogue updated. You can set up an automatic import of products every week. My favourite feature that I've enjoyed using is being able to import all info and options about variants into tables.
The one thing that seems to lack a little bit is the styling of the catalogue, but it's not an issue for us as our process is exporting grids straight into a PDF which is automatically linked to Adobe InDesign, making it easy for us to change the styling of the catalogue whenever we want (would highly recommend this option).
Using Catalog Machine can also cause lots of lag, I've found ways to get around this by using linking child catalogues into a parent catalogue, but I wish there was a better way of creating child catalogues, rather than have it count towards the final subscription catalogue count. Maybe an option could be to be able to make child catalogues for every Collection or Category.
Finally, the team at Catalog Machine has been unbelievably helpful. Andriy has been answering questions very quickly, and has implemented requested features within a week. I'm very impressed with the service, and with Catalog Machine in general.
Catalog Machine helps solve a problem for me as I often need to publish paper catalogs for my sales reps and customers.
As with many complicated apps on Shopify, it's not perfect, but with a little tweaking it does the trick. It took me a little time to get the catalog looking right, but after working with the staff and experimenting, I got it to run great.
It's the only app that I've seen that can make meta-fields go over; this was a key feature for me.
It took me some time to learn how to use the app properly, but eventually, I got there. However, the support was truly outstanding. Andriy was extremely patient with me even though I had so many questions and went to great pains to help me despite the time difference. Thank you Andriy
Awsome!i enjoyed this app. Great experience. Easy to work with, very self explanatory. I will be using this again very soon, and will refer family members. Thanks so much
Love this app.
This app is easy to learn and does exactly what I want.The only thing is that I wish I could also print the actual catalogue through your company.
Best app so far, i love the user interface and how easy it is to use. IF you are looking for best in class catalog building software at an affordable rate, i would definitely recommend catalog machine!