Avis (97)

Note globale
3,7
Nombre d’avis par note
  • 70 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 29 % des avis sont des avis à 1 étoiles
23 septembre 2024

Using CatalogAce was more trouble than it was worth. The drag-and-drop feature is unreliable, and I faced multiple issues with catalog formatting. The lack of effective customer support only made things worse.

Delightscape
Brésil
24 jours d’utilisation de l’application
PH Group Limited a répondu 25 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

23 septembre 2024

I found CatalogAce to be very frustrating to use. The PDF export feature often fails, and the customization options are too limited. Support is slow to respond and didn’t resolve my issues satisfactorily.

Chic Adobe
Royaume-Uni
24 jours d’utilisation de l’application
PH Group Limited a répondu 25 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

12 septembre 2024

I started using Ace Catalogue to help manage my product variants, but it keeps glitching. Sometimes it duplicates products or leaves out entire variants, which has caused confusion with my customers. The worst part is that I don’t even get a notification when something goes wrong. Not sure how this app has such good ratings because my experience has been awful.

whatashort
Émirats arabes unis
Environ 22 heures d’utilisation de l’application
PH Group Limited a répondu 16 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

11 septembre 2024

Templates are not up to date and the design tools are inadequate. It takes too much time to create a catalog that looks good

PureFusion
États-Unis
3 jours d’utilisation de l’application
PH Group Limited a répondu 16 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

15 septembre 2024

I was disappointed with CatalogAce’s performance. The templates are too basic and offer minimal customization. The PDF exports often resulted in formatting errors, and the overall user experience was far from seamless.

Mystic Drift
Royaume-Uni
4 jours d’utilisation de l’application
PH Group Limited a répondu 16 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

12 septembre 2024

I thought Ace Catalogue would simplify my product listings, but it’s been nothing but frustration. The app constantly crashes when I try to update my inventory, and it’s been messing up my product details. I've reached out to support multiple times, but they only give generic responses. It might work well for small stores, but for larger catalogs, it's a nightmare. Not worth the hassle!

Radiant Vogue
États-Unis
Environ 13 heures d’utilisation de l’application
PH Group Limited a répondu 16 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

15 septembre 2024

Creating catalogs with CatalogAce is more cumbersome than it should be. The templates are outdated and lack modern design elements. Exporting to PDF resulted in formatting issues, and the whole process was unnecessarily time-consuming.

Frosted Lush
Australie
4 jours d’utilisation de l’application
PH Group Limited a répondu 16 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

13 septembre 2024

CatalogAce didn’t meet my expectations. Customization options are limited and hard to navigate.

ApexLoom
Canada
5 jours d’utilisation de l’application
PH Group Limited a répondu 16 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

24 septembre 2024

1 star for their features working

Sweet Cravings
États-Unis
25 jours d’utilisation de l’application
PH Group Limited a répondu 27 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.

4 septembre 2024

Limited template choices and hard to make catalogs look unique. It feels like the app is stuck in the past.

Optic Charm
États-Unis
5 jours d’utilisation de l’application
PH Group Limited a répondu 8 septembre 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Historically, a competing Shopify App Developer has submitted two (2) DMCA takedown requests that we believe are unfounded. We do not know who is behind these attacks but suspect a third-party group may be involved based on the locations of the fake stores. Although we cannot prove who is behind this review, our analytics indicate it is not genuine. We publicly ask the Shopify Partner team to investigate and remove these malicious reviews. We are also attempting to reach out to the competitor in the hope that we can cooperate to identify if a third party is indeed involved in this situation.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by the never-ending waves of attacks and would greatly appreciate more help from the Shopify Partner team. While the Partner team has historically removed these malicious reviews, the period between when the reviews are posted and when the Partner team takes action significantly impacts our ranking and install rate.