Recenzje (77)

Ogólna ocena
4,5
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 10% ocen to oceny z 1 gwiazdkami
17 listopad 2024

"Don't bother with Catalogace, their data import feature is completely unreliable."

Assentials Product
Stany Zjednoczone
Około 17 godzin korzystania z aplikacji
PH Group Limited odpowiedział(a) 18 listopad 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Due to a request from Shopify Partner Governance we are not allowed to mention which competitor is behind those malicious fake review attacks and ask the Shopify Partner team to investigate and remove these malicious reviews.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by a never-ending waves of attacks and would greatly appreciate help from the Shopify Partner team in preventing those. In order to comply with the request from the Shopify Partner Governance, we will not mention specific competitors apps in this reply and will only stick to facts from our analytics.

17 listopad 2024

"Catalogace's lack of customization options severely limited its functionality."

Portrait Fusion
Stany Zjednoczone
Około 4 godziny korzystania z aplikacji
PH Group Limited odpowiedział(a) 18 listopad 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Due to a request from Shopify Partner Governance we are not allowed to mention which competitor is behind those malicious fake review attacks and ask the Shopify Partner team to investigate and remove these malicious reviews.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by a never-ending waves of attacks and would greatly appreciate help from the Shopify Partner team in preventing those. In order to comply with the request from the Shopify Partner Governance, we will not mention specific competitors apps in this reply and will only stick to facts from our analytics.

13 listopad 2024

Appalling customer support from catalogace, never

PETKOO
Stany Zjednoczone
4 dni korzystania z aplikacji
PH Group Limited odpowiedział(a) 18 listopad 2024

* FAKE REVIEW REPORTED TO SHOPIFY PARTNER* : We have reported this review to the Shopify Partner team.

Due to a request from Shopify Partner Governance we are not allowed to mention which competitor is behind those malicious fake review attacks and ask the Shopify Partner team to investigate and remove these malicious reviews.

While our app is not perfect, our team investigated the usage of this specific store on our app and found no real user engagement. We utilize various analytics tools to communicate this to Shopify Partner and report malicious reviews orchestrated or paid for by third parties.

Our team is devastated by a never-ending waves of attacks and would greatly appreciate help from the Shopify Partner team in preventing those. In order to comply with the request from the Shopify Partner Governance, we will not mention specific competitors apps in this reply and will only stick to facts from our analytics.

6 grudzień 2023

Cant find support, i install the trial and they charged me on the first hour the full price of the higest plan. Even the archived products appear in the catalog, there are few or none personalization options.

One time isnt enough, they charged me the full price of the higest plan on the first hour of the trial.

Linc Rock
Kolumbia
7 miesięcy korzystania z aplikacji
PH Group Limited odpowiedział(a) 25 maj 2024

Hi Linc Rock, I'm really sorry to hear about your experience. It sounds like there was an issue with the trial setup, and we definitely want to make things right. If you were charged the full price of the highest plan during the trial, please reach out to our support team, and we'll help sort out any incorrect charges.

Regarding the archived products appearing in the catalog and the limited personalization options, we're constantly working to improve our app. Your feedback is invaluable to us, and we're here to assist with any customization needs you have.

Please contact our support team, and we'll be more than happy to help resolve these issues and ensure you get the most out of our app.

1 kwiecień 2024

very poor service. no customer support. even they deduct plan charges, everytime showing to upgrade business plan,even though no catalog till made

young baby
Indie
2 dni korzystania z aplikacji
PH Group Limited odpowiedział(a) 25 maj 2024

Hi! We're really sorry you ran into this issue. We found a problem with our trial system that was stopping people from switching plans during the trial, but we've fixed it now. Feel free to reach out to us, and we'll be happy to help you get the most out of our app. We'd love to help!

18 listopad 2024

"Catalogace's slow loading speeds drove away potential customers from my store."

ammy.beauty
Rosja
1 dzień korzystania z aplikacji
20 listopad 2024

I installed it 2 days ago , but it is full of bugs and errors. Not recommended.

Infrared Heating UK Ltd
Wielka Brytania
19 listopad 2024

The app's inability to handle large product catalogs made it useless for my ecommerce site.

Tees Tracks
Stany Zjednoczone