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Worst App ever. Also, Catch seller platform is not any near to be called user-friendly like this app as well. Why Catch Feeder app couldn't automately select(or suggest) relevant Product categories like other app we use for ebay and amazon? I am actively thinking to stop selling on catch as it is more time wasting then business you get from them. If I spent more time in other marketplaces for the time I wasted on Catch and Catch Feeder, I should have generated more income from elsewhere. Catch sucks. I am so frustrated with both Catch Support and overall experience with this.
HORRIFIC SUPPORT.
Stay away. Buggy, they ruin your reputation on marketplaces.
We have filed a number of tickets, they are slow to respond or do not respond at all.
Terrible on Catch Of The Day
Terrible on Ebay
Terrible on Amazon
This has been a game-changer for me. Syncs with my store no problem and gives me the control of my products on Catch I was looking for. Saves me time and money. Wish I had found this sooner...
Wonderful application! I was able to set up our catch marketplace and manage our orders with ease. Excellent customer service!! Would highly recommend to any business (large or small).
I had to wait 12 days to get an answer because you need to fill in an application form and if they accept you, after 20 emails they finally decided to contact me. Not good enough
Zero customer service. No one responds to emails or application requests. I've applied multiple times with no response.
Don't even wast your time with this.
So far so good. Don't be misled by the install screen - the charge is only $74.95 per month and not more.
I can't rate it 5 stars yet as I'm yet to see the performance once/if I make a sale on Catch. I will update once 100% set up and active.
Really dislike hidden fees and charges. The 1% commission is very hidden. No where obvious does it say $74.95 a month OR 1% on every order - whichever is HIGHER. Will be uninstalling.
Why does it cost more than Shopify, a domain and Catch.com combined when its just a clunky 3rd party app with vague generic error messages that make it look like Catch have not reviewed your "upload to catch" that takes quite some time if you have a website with a lot of items. Over $100 per month plus Catch fee minus 17% per sale, seem like there is a long list with their hands out for money before "we" who do all the work get any after the money held just in case the order has "change of mind " where we are forced to just refund everything or get black listed. If this was $25 per month id use it forever but now my backdated charge after the "30 day" free trial is over i will never use it again. Great business plan ....pfft
Unable to work with app. Have to install and unistall several times and still no luck. Why do you even make this type of app when you cannot even install it. Have to check other apps.
I can see that you installed the app. We're sorry you had problems installing, that is highly unusual. We are always happy to help our merchants. Email and chat support is available https://catchfeedersupport.omnivore.com.au/support/home
This app is great! It has made it so much easier for me to get my products listed on Catch. Having my catch orders come back in to Shopify also saves me time when fulfilling my orders.