Support
Give the kind of service that wins customers for life.
Popular with merchants across Shopify
Recommended support apps
4.5
out of 5 stars
1564 total reviews
•
Free
Connect with shoppers and drive sales with chat – for free
4.3
out of 5 stars
25 total reviews
•
Free
Chat with Facebook and Instagram shoppers from Shopify Inbox
4.7
out of 5 stars
1580 total reviews
•
Free plan available
Live Chat boosted with Chatbots for the best customer support
5.0
out of 5 stars
1036 total reviews
•
Free plan available
Track Order Status, Track Your Order, Tracker, Order Lookup
4.7
out of 5 stars
3676 total reviews
•
Free plan available
Order Lookup, Track Order Status, Tracking Page, Insurance
4.2
out of 5 stars
1202 total reviews
•
Free plan available
Abandoned Cart, WhatsApp Chat & Share, WhatsApp Campaigns
4.6
out of 5 stars
3820 total reviews
•
Free to install
WhatsApp Chat, Auto Abandoned Cart, FB Messenger, Reviews, FAQ
4.8
out of 5 stars
858 total reviews
•
Free plan available
Customer Fields, Registration Form, File Upload, Custom Form
4.7
out of 5 stars
607 total reviews
•
Free plan available
Create stylish forms with ease and in a matter of seconds.
4.5
out of 5 stars
1302 total reviews
•
Free plan available
FAQ page, ticketing, Livechat, Chatbot for support, Tabs
4.9
out of 5 stars
636 total reviews
•
Free
Order Lookup, Order Status, Delivery Date, PayPal Tracking
4.6
out of 5 stars
1262 total reviews
•
Free plan available
Create custom contact forms: customer mgmt + email marketing
Built into Shopify
Support at every step
The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.
- Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
- Many happy returns. Make your return experience so fast and friendly, customers return to buy again.
4.5
out of 5 stars
1564 total reviews
•
Free
4.6
out of 5 stars
3820 total reviews
•
Free to install
4.8
out of 5 stars
424 total reviews
•
Free plan available
4.7
out of 5 stars
1580 total reviews
•
Free plan available
5.0
out of 5 stars
510 total reviews
•
Free plan available
5.0
out of 5 stars
218 total reviews
•
Free
4.9
out of 5 stars
282 total reviews
•
Free plan available
4.3
out of 5 stars
25 total reviews
•
Free
4.9
out of 5 stars
298 total reviews
•
30-day free trial
Get that tech stack
How Crossrope does it
Fitness brand Crossrope uses Fairing Post Purchase Surveys to get insights into what customers are looking for.
5.0
out of 5 stars
383 total reviews
•
Free
5.0
out of 5 stars
510 total reviews
•
Free plan available
5.0
out of 5 stars
360 total reviews
•
Free plan available
5.0
out of 5 stars
37 total reviews
•
Free
4.9
out of 5 stars
97 total reviews
•
Free
4.5
out of 5 stars
1302 total reviews
•
Free plan available
4.9
out of 5 stars
158 total reviews
•
Free plan available
4.9
out of 5 stars
249 total reviews
•
Free plan available
4.7
out of 5 stars
64 total reviews
•
Free plan available
4.8
out of 5 stars
858 total reviews
•
Free plan available
4.7
out of 5 stars
607 total reviews
•
Free plan available
4.7
out of 5 stars
135 total reviews
•
Free plan available
5.0
out of 5 stars
123 total reviews
•
Free plan available
4.9
out of 5 stars
89 total reviews
•
7-day free trial
4.7
out of 5 stars
289 total reviews
•
5-day free trial
5.0
out of 5 stars
40 total reviews
•
Free plan available
4.4
out of 5 stars
13 total reviews
•
Free plan available
4.8
out of 5 stars
376 total reviews
•
Free plan available