Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.9 out of 5 stars 1607 total reviews Free plan available
Boost customer support with livechat by AI chat bot and FAQs
4.9 out of 5 stars 1988 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
4.7 out of 5 stars 248 total reviews Free to install
Support directly, build trust, and increase customer loyalty.
4.6 out of 5 stars 329 total reviews Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
4.9 out of 5 stars 270 total reviews Free
Get leads: Facebook Messenger, Chat buttons and Contact Form
5.0 out of 5 stars 441 total reviews Free plan available
Post-purchase & on-site surveys for attribution, NPS, & more
4.7 out of 5 stars 1058 total reviews Free plan available
Offer instant support with chatbot and live chat interactions.
4.7 out of 5 stars 4947 total reviews Free
Connect with shoppers and drive sales with chat
3.3 out of 5 stars 363 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.7 out of 5 stars 783 total reviews Free plan available
Recover carts, send campaigns & set up AI agent on WhatsApp
5.0 out of 5 stars 218 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
4.9 out of 5 stars 124 total reviews Free plan available
Enable Click-to-Chat, collect leads & grow engagement
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1607 total reviews Free plan available
5.0 out of 5 stars 390 total reviews Free
4.7 out of 5 stars 4947 total reviews Free
4.7 out of 5 stars 1058 total reviews Free plan available
4.7 out of 5 stars 783 total reviews Free plan available
4.9 out of 5 stars 259 total reviews Free plan available
4.4 out of 5 stars 238 total reviews Free to install
4.9 out of 5 stars 83 total reviews Free plan available
5.0 out of 5 stars 102 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1607 total reviews Free plan available
5.0 out of 5 stars 390 total reviews Free
4.9 out of 5 stars 117 total reviews Free plan available
5.0 out of 5 stars 76 total reviews Free plan available
4.9 out of 5 stars 77 total reviews Free plan available
5.0 out of 5 stars 218 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 113 total reviews Free trial available
4.7 out of 5 stars 3 total reviews Free
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1988 total reviews Free plan available
4.8 out of 5 stars 1473 total reviews Free plan available
4.9 out of 5 stars 414 total reviews Free plan available
5.0 out of 5 stars 126 total reviews Free plan available
5.0 out of 5 stars 441 total reviews Free plan available
4.7 out of 5 stars 685 total reviews Free plan available
5.0 out of 5 stars 151 total reviews Free trial available
4.9 out of 5 stars 409 total reviews Free plan available
5.0 out of 5 stars 81 total reviews Free trial available

Support how-tos

Want to add an app?

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