Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 4820 total reviews Free
Connect with shoppers and drive sales with chat
4.6 out of 5 stars 1868 total reviews Free plan available
Customer service with Live Chat, Chat bot, Helpdesk, Messenger
4.9 out of 5 stars 1538 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
4.9 out of 5 stars 1378 total reviews Free plan available
Create stylish forms with ease and in a matter of seconds.
4.4 out of 5 stars 698 total reviews Free trial available
Support made simple and scalable.
4.9 out of 5 stars 723 total reviews Free plan available
WhatsApp Platform Including Automation, Abandoned Carts & Chat
4.3 out of 5 stars 4183 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
4.7 out of 5 stars 1329 total reviews Free plan available
FAQ help center app powered w/ GPT-4. All-in-one help desk...
3.5 out of 5 stars 1054 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.8 out of 5 stars 140 total reviews Free plan available
Integrate WhatsApp chat button into your store & product pages
4.6 out of 5 stars 779 total reviews Free plan available
Support directly, build trust, and increase customer loyalty.
4.9 out of 5 stars 422 total reviews Free plan available
Create beautiful FAQ page, support page or product FAQs
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.8 out of 5 stars 4820 total reviews Free
5.0 out of 5 stars 1642 total reviews Free
4.9 out of 5 stars 723 total reviews Free plan available
5.0 out of 5 stars 353 total reviews Free plan available
4.6 out of 5 stars 1868 total reviews Free plan available
4.6 out of 5 stars 779 total reviews Free plan available
5.0 out of 5 stars 237 total reviews Free plan available
4.8 out of 5 stars 140 total reviews Free plan available
4.8 out of 5 stars 722 total reviews Free plan available
Be there for them

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 1642 total reviews Free
4.8 out of 5 stars 199 total reviews Free
5.0 out of 5 stars 42 total reviews Free
5.0 out of 5 stars 118 total reviews Free plan available
4.9 out of 5 stars 422 total reviews Free plan available
4.9 out of 5 stars 261 total reviews Free plan available
4.8 out of 5 stars 43 total reviews Free plan available
4.6 out of 5 stars 62 total reviews Free plan available
4.8 out of 5 stars 95 total reviews Free
Answer before they ask
Tech stack

How Princess Polly does it

Fashion brand Princess Polly uses Loop Returns & Exchanges to attract and engage new customers.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1538 total reviews Free plan available
4.9 out of 5 stars 630 total reviews Free plan available
4.9 out of 5 stars 1378 total reviews Free plan available
4.7 out of 5 stars 253 total reviews Free plan available
5.0 out of 5 stars 98 total reviews Free
4.7 out of 5 stars 224 total reviews Free trial available
4.8 out of 5 stars 21 total reviews Free
5.0 out of 5 stars 287 total reviews Free plan available
5.0 out of 5 stars 187 total reviews Free trial available
Do your research

Support how-tos

Guide

Build a customer list with apps that help you capture contact information.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

Try Shopify free for 3 days