Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.8 out of 5 stars 5501 total reviews Free
Connect with shoppers and drive sales with chat
4.7 out of 5 stars 1908 total reviews Free plan available
Offer great service with AI chat bots, live chat, and helpdesk
4.9 out of 5 stars 1815 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built for Shopify
4.9 out of 5 stars 815 total reviews Free plan available
WhatsApp Marketing Automation Including Abandoned Carts & Chat
4.9 out of 5 stars 1519 total reviews Free plan available
Create stylish forms with ease and in a matter of seconds.
4.3 out of 5 stars 702 total reviews Free trial available
Support made simple and scalable.
4.3 out of 5 stars 4191 total reviews Free to install
Switch between WhatsApp Chat, Live Chat or Facebook messenger
3.1 out of 5 stars 158 total reviews Free trial available
Omnichannel customer service and engagement platform
4.7 out of 5 stars 1335 total reviews Free plan available
Quickly craft SEO-friendly FAQ page w/ ChatGPT | Live chat app
3.6 out of 5 stars 1058 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
4.8 out of 5 stars 147 total reviews Free plan available
Integrate WhatsApp chat button into your store & product pages
4.7 out of 5 stars 859 total reviews Free plan available
Support directly, build trust, and increase customer loyalty.
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.8 out of 5 stars 5501 total reviews Free
5.0 out of 5 stars 2027 total reviews Free
4.9 out of 5 stars 272 total reviews Free plan available
4.9 out of 5 stars 815 total reviews Free plan available
5.0 out of 5 stars 361 total reviews Free plan available
4.9 out of 5 stars 524 total reviews Free plan available
4.7 out of 5 stars 638 total reviews Free
5.0 out of 5 stars 118 total reviews Free
4.7 out of 5 stars 1908 total reviews Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
5.0 out of 5 stars 2027 total reviews Free
5.0 out of 5 stars 118 total reviews Free
4.9 out of 5 stars 233 total reviews Free
5.0 out of 5 stars 124 total reviews Free plan available
4.9 out of 5 stars 428 total reviews Free plan available
5.0 out of 5 stars 104 total reviews Free trial available
4.8 out of 5 stars 97 total reviews Free
4.7 out of 5 stars 267 total reviews Free plan available
4.8 out of 5 stars 49 total reviews Free plan available
Answer before they ask
Tech stack

How Miss Amara does it

Rug retailer Miss Amara uses Delighted Post‑Delivery Survey to gather and address customer feedback.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 1815 total reviews Free plan available
4.9 out of 5 stars 693 total reviews Free plan available
4.9 out of 5 stars 1519 total reviews Free plan available
4.9 out of 5 stars 94 total reviews Free
5.0 out of 5 stars 316 total reviews Free
5.0 out of 5 stars 332 total reviews Free plan available
4.6 out of 5 stars 704 total reviews Free plan available
5.0 out of 5 stars 23 total reviews Free plan available
5.0 out of 5 stars 167 total reviews Free trial available
Do your research

Support how-tos

Want to add an app?

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