Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1877 total reviews • Free plan available
AI livechat & helpdesk: AI chatbot inbox for sales and support
Zigpoll Customer Surveys
5.0 out of 5 stars 591 total reviews • Free plan available
Learn why customers buy with post-purchase and on-site surveys
IG Facebook & Instagram Shop
4.9 out of 5 stars 386 total reviews • Free plan available
Instagram & Facebook Product Syncing & Shopping Sales Chat AI
Dondy: Marketing on WhatsApp
4.9 out of 5 stars 819 total reviews • Free plan available
Abandoned cart recovery, AI agent & automations on WhatsApp
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 316 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
Tidio: AI Chatbot & Live Chat
4.8 out of 5 stars 1353 total reviews • Free plan available
AI agent for sales and support. Live chat, email, social inbox
SL: WhatsApp Chat + Marketing
3.5 out of 5 stars 352 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
EAZE Button
4.8 out of 5 stars 140 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 320 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
tawk.to Live Chat
3.6 out of 5 stars 89 total reviews • Free
Monitor and chat with site visitors in real time.
SeedGrow WhatsApp Chat Widget
4.8 out of 5 stars 129 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
IG Facebook & Instagram Shop
4.9 out of 5 stars 386 total reviews • Free plan available
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1877 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5811 total reviews • Free
Moose WhatsApp Chat Button
5.0 out of 5 stars 192 total reviews • Free
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 234 total reviews • Free plan available
Dondy: Marketing on WhatsApp
4.9 out of 5 stars 819 total reviews • Free plan available
Wa: WhatsApp Chat, WhatsApp AI
4.8 out of 5 stars 69 total reviews • Free to install
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 482 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 482 total reviews • Free plan available
Buddy AI: Agentic Commerce
4.8 out of 5 stars 71 total reviews • Free trial available
CWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 103 total reviews • Free
StoreFAQ: Product FAQ Chatbot
5.0 out of 5 stars 158 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 92 total reviews • Free plan available
AC ‑ Questions & Answers
5.0 out of 5 stars 29 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 96 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 165 total reviews • Free trial available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 220 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2553 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 230 total reviews • Free trial available
Zigpoll Customer Surveys
5.0 out of 5 stars 591 total reviews • Free plan available
FormCRM Contact Form Builder
5.0 out of 5 stars 87 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 185 total reviews • Free plan available
Primy Form Builder File Upload
5.0 out of 5 stars 49 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 2032 total reviews • Free plan available
Fairing Post Purchase Surveys
5.0 out of 5 stars 196 total reviews • Free plan available
Sellify Post Purchase Upsell
5.0 out of 5 stars 25 total reviews • Free
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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