Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

4.6 out of 5 stars 324 total reviews Free to install
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Abandoned cart recovery, AI agent & automations on WhatsApp
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Send campaigns, cart recovery & order updates on WhatsApp Chat
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Support chat, automation, marketing & more with WhatsApp API
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Instantly resolve support inquiries and grow your business.
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Support directly, build trust, and increase customer loyalty.
4.7 out of 5 stars 5171 total reviews Free
Connect with shoppers and drive sales with chat
3.4 out of 5 stars 351 total reviews Free plan available
Send abandoned cart notifications & campaigns over WhatsApp
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Offer instant support with chatbot and live chat interactions.
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Let your customers contact you directly - for WhatsApp
4.9 out of 5 stars 2093 total reviews Free plan available
Your all-in-one form app for custom forms, registration forms
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
4.9 out of 5 stars 1717 total reviews Free plan available
5.0 out of 5 stars 459 total reviews Free plan available
4.7 out of 5 stars 5171 total reviews Free
4.8 out of 5 stars 748 total reviews Free plan available
4.7 out of 5 stars 1130 total reviews Free plan available
4.9 out of 5 stars 262 total reviews Free plan available
4.7 out of 5 stars 358 total reviews Free plan available
4.9 out of 5 stars 87 total reviews Free plan available
4.3 out of 5 stars 290 total reviews Free to install
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

FAQ

Save time by sharing answers up front.

Answer before they ask
4.9 out of 5 stars 1717 total reviews Free plan available
5.0 out of 5 stars 459 total reviews Free plan available
4.9 out of 5 stars 130 total reviews Free plan available
5.0 out of 5 stars 79 total reviews Free plan available
4.6 out of 5 stars 17 total reviews Free
5.0 out of 5 stars 214 total reviews Free plan available
4.9 out of 5 stars 168 total reviews Free trial available
5.0 out of 5 stars 83 total reviews Free plan available
5.0 out of 5 stars 25 total reviews Free plan available
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Surveys

Want to know what customers want? Just ask them.

Do your research
4.9 out of 5 stars 2093 total reviews Free plan available
4.8 out of 5 stars 1625 total reviews Free plan available
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4.9 out of 5 stars 417 total reviews Free plan available
5.0 out of 5 stars 464 total reviews Free plan available
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4.7 out of 5 stars 699 total reviews Free plan available
5.0 out of 5 stars 158 total reviews Free trial available
5.0 out of 5 stars 35 total reviews Free plan available

Support how-tos

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