Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

Hulk Contact Form Builder
4.8 out of 5 stars 2031 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
Redo
4.9 out of 5 stars 797 total reviews • Free plan available
Everything your brand needs. In one intelligent platform.
Chaty Chat Buttons & WhatsApp
4.9 out of 5 stars 318 total reviews • Free plan available
Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons
SeedGrow WhatsApp Chat Widget
4.8 out of 5 stars 129 total reviews • Free plan available
Connect, Chat & Convert with WhatsApp. Trusted by 15000 Stores
Zigpoll Customer Surveys
5.0 out of 5 stars 590 total reviews • Free plan available
Learn why customers buy with post-purchase and on-site surveys
IG Facebook & Instagram Shop
4.9 out of 5 stars 384 total reviews • Free plan available
Instagram & Facebook Product Syncing & Shopping Sales Chat AI
SL: WhatsApp Chat + Marketing
3.5 out of 5 stars 352 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
tawk.to Live Chat
3.6 out of 5 stars 89 total reviews • Free
Monitor and chat with site visitors in real time.
Powerful Contact Form Builder
4.9 out of 5 stars 2538 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
Pushdaddy Many Chat ,Cloud API
4.3 out of 5 stars 946 total reviews • $2.99/month
Switch between Many Chat, Live Chat or Facebook messenger
Tidio: AI Chatbot & Live Chat
4.8 out of 5 stars 1352 total reviews • Free plan available
AI agent for sales and support. Live chat, email, social inbox
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
IG Facebook & Instagram Shop
4.9 out of 5 stars 384 total reviews • Free plan available
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1868 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5804 total reviews • Free
Dondy: Marketing on WhatsApp
4.9 out of 5 stars 820 total reviews • Free plan available
Moose WhatsApp Chat Button
5.0 out of 5 stars 186 total reviews • Free
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 233 total reviews • Free plan available
Zipchat AI Chatbot & Live Chat
4.9 out of 5 stars 204 total reviews • Free plan available
Wa: WhatsApp Chat, WhatsApp AI
4.8 out of 5 stars 70 total reviews • Free to install
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 484 total reviews • Free plan available
Buddy AI: Agentic Commerce
4.8 out of 5 stars 69 total reviews • Free trial available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 155 total reviews • Free plan available
CWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 104 total reviews • Free
AC ‑ Questions & Answers
5.0 out of 5 stars 29 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 92 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 96 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 165 total reviews • Free trial available
HelpLab FAQ Page, Product FAQs
5.0 out of 5 stars 220 total reviews • Free plan available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2538 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 228 total reviews • Free trial available
Zigpoll Customer Surveys
5.0 out of 5 stars 590 total reviews • Free plan available
FormCRM Contact Form Builder
5.0 out of 5 stars 83 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 184 total reviews • Free plan available
Primy Form Builder File Upload
5.0 out of 5 stars 48 total reviews • Free plan available
Hulk Contact Form Builder
4.8 out of 5 stars 2031 total reviews • Free plan available
Fairing Post Purchase Surveys
5.0 out of 5 stars 195 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 435 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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