Breadcrumbs Uncomplicated
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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There is literally nowhere to contact you. There is no email provided. I have a problem with your application and it is not possible to write to you. Why create an application without being able to contact the creator.
I'm so sorry you had this experience. All my contact details are listed here on the Shopify App store for every one of my apps. Shopify control the (very elegant) design of these app store pages and I appreciate that recently they have removed the "Get support" button in favour of the "Support: Send a message" link below. I suspect this may have made it harder for you to find it.
In response to your review I emailed you right away as I understand you had encountered a problem in my app, which I then resolved within 2 hours of learning about it. I've also added my contact details to the in-app "Help" page in case any other users can't find it.
For anyone else struggling to get in touch, please either click "Send a message" or use the email address listed below. You'll receive an automated response from me instantly asking for specific information about your problem (store URLs, storefront password if applicable, current category setup etc). As soon as I receive your reply, I will get back to you urgently, typically within 24 hours. If you don't hear back from me, please check your SPAM filter, because I always reply.
Kind regards, Alex
I have install the app, i have do all but i dont´t see anything on my Shop
it´s not good this app
I understand from your review that you've not been able to install my app properly. Sadly, this review was the first I heard about it. As I explained in my email yesterday, if you had just contacted support, I would have been happy to help you with that.
I suspect you didn't see category breadcrumbs on your site because you linked all your parent categories to the same /search page. In the "Getting Started" video (https://www.youtube.com/watch?v=FAhAk5Wltq8) I tried to show how important it is to link categories to Shopify Collections. This mistake was then also highlighted to you as a warning in the Category Advisor on the front page of my app, with instructions on how to fix it. When you also ignored that warning, you left my app without enough information to build a breadcrumb.
All this occurred during the 10-day free trial period, so you were not charged for anything.
I appreciate you may be a non-native English speaker, so I translated my email (and this review) into both French and German. I strive to offer an excellent service, which I hope is evident in the other reviews here, and I would be happy to demonstrate that if you'd be willing to let me support you.
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D'après votre avis, je comprends que vous n'avez pas réussi à installer mon application correctement. Malheureusement, cette critique est la première dont j'en entends parler. Comme je l'ai expliqué dans mon e-mail d'hier, si vous aviez simplement contacté le support, j'aurais été heureux de vous aider.
Je soupçonne que vous n'avez pas vu le fil d'Ariane des catégories sur votre site, car vous avez lié toutes vos catégories parentes à la même page /search. Dans la vidéo « Getting Started » (https://www.youtube.com/watch?v=FAhAk5Wltq8), j'ai essayé de montrer à quel point il est important de lier les catégories aux collections Shopify. Cette erreur vous a ensuite également été signalée sous forme d'avertissement dans le conseiller de catégorie sur la première page de mon application, avec des instructions sur la façon de la corriger. Lorsque vous avez également ignoré cet avertissement, vous avez quitté mon application sans suffisamment d'informations pour créer un fil d'Ariane.
Tout cela s’est produit pendant la période d’essai gratuite de 10 jours, donc rien ne vous a été facturé.
J'apprécie que vous ne soyez pas anglophone, j'ai donc traduit mon e-mail (et cette critique) en français et en allemand. Je m'efforce d'offrir un excellent service, ce qui, je l'espère, est évident dans les autres critiques ici, et je serais heureux de le démontrer si vous acceptez de me laisser vous soutenir.
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Ihrer Bewertung entnehme ich, dass Sie meine App nicht ordnungsgemäß installieren konnten. Leider war diese Rezension die erste, die ich davon gehört habe. Wie ich gestern in meiner E-Mail erklärt habe, hätte ich Ihnen gerne dabei geholfen, wenn Sie sich gerade an den Support gewandt hätten.
Ich vermute, dass Sie auf Ihrer Website keine Kategorie-Breadcrumbs gesehen haben, weil Sie alle Ihre übergeordneten Kategorien mit derselben /search-Seite verknüpft haben. Im „Getting Started“-Video (https://www.youtube.com/watch?v=FAhAk5Wltq8) habe ich versucht zu zeigen, wie wichtig es ist, Kategorien mit Shopify Collections zu verknüpfen. Dieser Fehler wurde Ihnen dann auch als Warnung im Kategorieratgeber auf der Startseite meiner App mit einer Anleitung zur Behebung angezeigt. Als Sie auch diese Warnung ignoriert haben, fehlten meiner App genügend Informationen, um einen Breadcrumb zu erstellen.
All dies geschah während der 10-tägigen kostenlosen Testphase, sodass Ihnen nichts in Rechnung gestellt wurde.
Ich weiß, dass Sie vielleicht kein englischer Muttersprachler sind, deshalb habe ich meine E-Mail (und diese Bewertung) sowohl ins Französische als auch ins Deutsche übersetzt. Ich bemühe mich, einen exzellenten Service zu bieten, was hoffentlich auch in den anderen Bewertungen hier deutlich wird, und ich würde dies gerne unter Beweis stellen, wenn Sie bereit wären, sich von mir unterstützen zu lassen.
Ive been using this app for almost a year and it does exactly what it's supposed to. Recently for some reason I was getting an error on schema markup and sent the info to Alex. Within an hour an half it was corrected and I was able to resubmit the pages to Google for indexing. Great support and customer service! Thank you!
Thanks for posting this great review. Yes, I'm always trying to make functional improvements or added metadata to help with SEO. The app supports the BreadcrumbList schema in JSON-LD, which is now rendered server-side at page-load time.
Moving from wordpress we were surprised at the lack of having urls, breadcrumbs, and cannonical urls work well together. Exactly what we needed to make breadcrumbs jive with urls on our site. Easy to use and works as designed.
Finally I have full breacrumbs thank to this app. Easy to install and configure, you just need to set your navigation up properly. Support alone was 5-star, Alex was very nice and helpful! Recommended
A must installed app. Makes navigating your shop easier.
Helpful support team. You can not lose with this. I really recommend this for every Shopify shop.
Ich verstehe diese 5 Sterne vermutlich gekauften Bewertungen nicht. Diese APP Funktioniert einfach nicht.
I cant understand this 5 Stars Ranking. This app doesent work. I think the Rating was buyed.
I'm so sorry you had a bad experience. I work really hard on my support. If you'd just contacted me, I'd have been really happy to help you.
I understand you had problems installing my app. Back in 2020 we didn't have 2.0 themes like Dawn or the Shopify theme editor, so storeowners had to have liquid coding skills to embed my app. That did used to take a bit longer than 10 minutes. Thankfully most themes now are 2.0 themes so the install process doesn't require that coding experience and is much quicker.
Also I take your accusation that I buy my ratings very seriously. If you look at the dates of my reviews you'll notice that there aren't very many of them and they're distributed over years and years. I understand that typically purchased reviews are delivered within a short window (weeks or days). I hope that gives you some assurance that I have never, nor will never buy a rating or review.
Finally it's now been several years since you left your review (4th September 2020). I contacted you by email on 5th September 2020 to try to help, but I never received a reply. Another customer recently told me that my email had been mislabelled as SPAM, so they never received it. As a result I thought I'd reply to your review now in the hope that you might receive this message.
Kind regards, Alex
This provides exactly what we need! When we have questions, the developer responds quickly and is super friendly. Couldn't be happier!
We have very big store and many categories and this application is a blessing for our business. Alex is incredible and have helped us with some unique issue which is truly appreciated. We recommend this App to anyone who is looking forward to successful marketing and glad we came across this opportunity.
Thank YOU Alex! Respectfully, Inna Gaker and CoolAmulets TEAM
Awesome app, easy to use, install and configure. Shopify breadcrumbs can be a hassle because there's no way to organize them based on menu structure, but with Category Breadcrumbs, you can create great breadcrumb navigation that will improve the user experience of your Shopify store. Thank you, Alex, for providing such a great app!
I was having an issue with app installation, but Alex offered a quick solution and provided great support. Thanks again for your help, Alex.
Thank you, Alex, for this awesome app uncomplicated bredcrumbs.Simple to set up. I totally recommend this breadcrumb navigation app to anyone like myself who want's to give the customer the best navigation experience possible for your site. If you are interested in better SEO as well especially now mobile version being indexed first which is the main reason I searched Shopify apps to see if a breadcrumb app actually exists which it does. Shopify themes do not give the option in a category hierarchy so now you can.
Thanks Alex for your support.
Great concept that really helped the usability of our site for customers. The support team was phenomenal when it came to setup help and support. Would definitely recommend this app and happy to have it in our store!