CedCommerce Importer

It's so close to being good that it's bad. This doesn't do what you think it does, it almost does it but you'll be left disappointed and cleaning up a hell of a mess. This app ONLY imports listings from eBay to Shopify. It cannot ACCURATELY keep up with inventory once the item is on Shopify. We ended up having countless products that were SOLD still in our inventory which impacted sales, customer service, and SEO. Seeing as this app charges a significant amount for "seamless product syncing" you'd think that it would be seamless, not full of cracks for products to slip through.

Customer service is a joke. I've managed to get in contact with them a handful of times and they've only ever resolved an issue ONCE. The resolution to that was temporary and didn't last. This app has been nothing but a headache and I cannot see a single use case in which this is the best answer to your problems.

The straw that broke the camels back - with this latest issue I finally got in touch with customer support. They're demanding I pay them additional money to get the app working even though I only have five products active on my store. Done with this, don't waste your time.

Probably the worst support and the worst application you can use, STAY AWAY FROM IT!!

It's been 2 months that EVERYDAY I need to communicate with their team because it doesn't properly sync with Ebay.

I'm left on "seen" messages and every time I request for their to fix it (again and again), it takes 48-72h every time.

How do you want us to make sales and have a functioning store if this application which is ESSENTIAL is never properly working?

DO NOT EVEN INSTALL IT, YOU'LL REGRET IT.

YOUR COMPANY IS FOS AND A BUNCH OF THIEVES.
You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up.
I hope your company goes under.

WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!

Absolute scam, it's mind blowing, I just have to leave a review to warn others. There is no way these glowing 5 star reviews are real. I purchased credits to import listings and never got access to actually start the import. I contacted support multiple times, the live support couldn't help and always said the right department will contact me with a solution. Never heard from anyone. I asked for a refund and the live support kept me for more than an hour just dodging my request, asking me to send screenshots of the invoice, to wait, asking what product, who did I talk to ect and at the end said they can't help me and someone will reach out for the refund. I receive an email from yet another person and they engaged in the same dodging, when I made it clear that I need my refund, they stopped answering and never issued anything. Pure scam and will be reported to Shopify. Don't believe the fake reviews, trust me.

They charged me even though i installed the app and sent them an email to cancel the subscription. Shady business