Chad: AI Chat Agent + Helpdesk

Chad is a chatbot from the future!!

I went from painstakingly tweaking rules and macros in Gorgias to... click click presto hey everything works! I’m not sure what AI black magic Chad uses under the hood, but it’s goooood. I barely did anything and suddenly Chad knows everything about my store policies and products. Totally game-changing! Highly recommend!

Chad has really helped us up our customer support game. As a small, family-run business, we’ve always had a hard time keeping up with customer emails.

Before Chad, my husband would block out a couple of hours at the end of each day to tackle support related stuff.

Chad not only cut down on the number of inbounds we have to handle, but our customers are also getting answers faster no matter the hour! It’s truly taken a lot of the stress and burden off our shoulders.

Has made managing support inbounds so much easier. We get a lot of questions from customers about our products and Chad answers a huge chunk of it. Literally gave us our lives back

We're a small team that personally manages customer interactions across various platforms, so we are excited to see how Chad uses AI to automate this process while maintaining the quality of our service. The installation process was seamless, and the chatbot has been a game changer in managing common inquiries to free up our team to focus on more complex tasks. We are impressed by how intuitive and customisable the application is! Highly recommend it to small businesses looking to scale on customer support without compromising on service quality.