Avis (60)

Note globale
3,8
Nombre d’avis par note
  • 68 % des avis sont des avis à 5 étoiles
  • 8 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 2 % des avis sont des avis à 2 étoiles
  • 22 % des avis sont des avis à 1 étoiles
31 mars 2022

The Channable team has been very helpful onboarding my site & specific customizations that are not typical for most sites. Although we're still learning the platform you can tell immediately that it's user friendly and scalable as we continue to add more of our catalog onto Google, FB and Bing Shopping channels. Thanks for your help to the entire Channable team!

LEAD APPAREL
États-Unis
2 mois d’utilisation de l’application
3 décembre 2020

Great App - we are using it to create feeds for Instagram Shopping, Pepperjam, and Google Shopping. Their friendly, fast, and knowledgeable customer service team helped us get things set up and is readily available whenever we need support. Would definitely recommend it.

Araks
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 23 mars 2022

"Just be careful you will be blocked for no reason if they are frustrated and you will loose all your work and effort without any reason." Do not even try to use this one! You are not going to be helped at all! I tried to get help for months! They gave another excuse for not helping me everytime. I was really lost after paying for moths even the supervisor instead of helping us, he blocked our ...

ZenXstore
Pays-Bas
10 mois d’utilisation de l’application
Channable a répondu 18 mars 2022

We're very sorry to hear you've had such an experience with us.

It's a shame that despite all the effort that was placed from both parties, you still felt frustrated with ...

12 août 2021

One of the worst customer support I have ever experienced. I asked them more than 10 questions about integrations, only 2 replies I have got back. Their articles and courses don't cover all the situations. So if you will have questions or problems with this app don't expect to get help from them.

Jeans4you.shop
États-Unis
10 mois d’utilisation de l’application
Channable a répondu 16 août 2021

Hello Jeans4you.shop,

Channable is sorry to hear this is the experience you have had and will try to address the issues here.

It is true that you sent many emails asking ...

27 février 2024

I've been using Channable for three clients, and I've gotta say, I'm a big fan. This app is a powerhouse, capable of so much that it does take a bit of time to really find your way around. But, here's the kicker – the support is top-notch. Seriously, the support team is exceptional, always ready to lend a hand with a smile. It's a level of service that a lot of other providers could really learn ...

BergHOFF Belgium BV
Belgique
Environ un mois d’utilisation de l’application
24 juin 2020

Stay away from this app. They steal your money in ways you don't even imagine. If you are a small business trying to start your business. This app will definitely take your money and they won't provide assistance at all. Terrible.

Slidequest
États-Unis
7 mois d’utilisation de l’application
15 mars 2022

Great app and customer service. It's a self-service app and you need to do some manual work for the integrations, but once you get everything set up it's easy to control. Good value for the price of subscription, definitely recommended!

MAHLA
Danemark
Environ un an d’utilisation de l’application
3 mars 2021

Terrible customer service, dodgy invoices and way overpriced. I would not recommend this to anyone I am friendly with.

EQ Clothing
Pays-Bas
5 mois d’utilisation de l’application
10 août 2022

So far it has been very easy to use Channable as a feed manager, as soon as we have any inquiry or issue, we send an email to the support and we get a direct reply. One thing that is good is that when we get support from someone of Channable, all the communications until the problem is solved are kept with the same person (something that saves a lot of time updating the case status). The support ...

Carlett Store
Espagne
11 mois d’utilisation de l’application
21 octobre 2019

Terrible support Service! bug tool.

"We are not going to continue the cooperation and we will stop our services. " the notification from Channel support in the paid subscription. Since I told them I am disappointed with thire service.

I spent almost 2 months on the app to feed listings. so far no one successful listing.

Contacted support many times asking help solve the tool bugs. they will ask ...

JustgreenBox
États-Unis
2 mois d’utilisation de l’application
Channable a répondu 25 octobre 2019

Hello JustgreenBox,

We are very sorry that this is the experience you had with our tool. Channable had multiple people trying to solve the questions sent and we are saddened ...