‑ Live Chat&Chatbot

All-In-One Business Messenger: Live Chat,Chatbot&CRM Marketing

Free to install. Additional charges may apply.


4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    7% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars
1 - 10 of 15 reviews

Soundporium Music Store

This app is pretty amazing! Robyn was brilliant and helped us with rebranding our business, designing our chat button and with creating marketing campaigns. I would recommend this app over Tidio.

Adorable Cute Plushies

This is my second time around using this app. The first time I initially installed this app I was quite overwhelmed and clueless and to how to navigate and integrate this app on my Shopify store. Most of the instructions weren't in English, there was no tutorial and I didn't have the time to go through and understand how it worked. I needed a customer service/chatbot that just worked. One the second time around I installed this app and immediately Robyn from reach out to me and guide me in the setting up, and getting my team more acquainted with Now I have to say I love and enjoy this product and I highly recommend this app. It is beyond awesome.

Developer reply

December 26, 2021

Thanks a lot for the 5 stars! We will let Robyn know that she did an amazing job :) We are actually trying to make more videos in English on youtube. We understand that user guides are crucial for most businesses, and that is why we are working hard to make it as soon as possible. Hopefully, once contents are added, we will be able to understand more on our features on marketing too ❤️

Seoulish Korea

This app is such a life saver!!! We have tried many different live chat app, such as Zendesk and Facebook Messenger, but beats all of them by far.
- Here's the pros :
1. Beautiful and easy to use user interface
2. Free plan is available -> unlimited on site live chats
3. Desktop and mobile dashboard app available
4. If your target is Asian market, than it might be very useful because it allows connection with Line and Kakaotalk.
5. Through the paid plan, you can set up marketing pop up messages beautifully. It encourages more people to click on the message, and you can specify your target customers to show each messages to.
6. Interactive chat-bot. It's easy to set up different support-bot for customers most asked question. For example, we set up one regarding general FAQ, and another one specifically for product questions. The click rate for these are very high!
6. Super duper supportive and quick support!!! Thank you Bora ❤️
- Things to improve:
1. This app is based in Korea, so currently some of its material are still not quite well translated. However personally I don't think it hinders the use of the app at all. Though a more thorough English guide would certainly be great!
2. Would love to see Whatsapp and Facebook Messenger be added!

Developer reply

September 29, 2021

Hello Seoulish team, thank you always for your kind feedback! :)

We'll work harder to improve our service!
We've recently added Instagram DM integration, so make sure to integrate it to centralize your inquiries in! ❤️

GLAD PICK | Korean Skincare & Cosmetics

Honest thoughts after installing this app:
- pros: suitable if you're targeting Asian (Korean and Japanese) markets, clean user interface. - cons: It makes you sign up
- and seems to collect your customers and your shop's data
- Installation process is longer than other apps
- Relatively expensive pricing for the services provided - Not suitable for the American/western markets
- Its reviews seem to be unreliable as they're mostly published on the same date
- Not really different from already existing chatting apps

Developer reply

August 30, 2021

Hello, this is Channel team. I’m so sorry to hear that you’re not satisfied with our features and pricing.
Thank you for your honest feedback. :) We’d love to provide some of the facts to satisfy & help with your questions.
Firstly, yes we are based in Korea and Japan, having about 60,000+ active accounts. And we aim to expand our service to the global market. We're new to Shopify, so your feedbacks are crucial to improve our service!
We also want to tell you that we're making improvements on the installation & integration for the global merchants.
In the case of pricing, we're renowned for the pricing advantages over services like Intercom or Zendesk, and we've also found out our pricing advantages compared to other chatting app services on Shopify. We wonder what feature is relatively ineffective regarding our paid plan. Our support team will reach out to you with a step-by-step solution. Looking forward to your reply on email.
We sincerely hope you get the most out of our service,
Thank you again for your feedback, and we'll make sure to add your feedback on improving our service as well.


競合の会社に知られたくないほど優れたチャットツール。 サイトで買い物をするときに、自分にはどの商品があうのだろう?と悩むことがあります。チャンネルトークはお客さまと密にコミュニケーションがとれるので、お客さまが迷っていることを整理してあげたり、逆にこちらが思いつかなかったニーズに気付けたりします。 みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。

Developer reply

July 30, 2021

滝田さん...!! 「競合の会社に知られたくないほど優れたチャットツール」「みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。」




Developer reply

July 20, 2021


suhada - skin art seal -


Developer reply

July 20, 2021




Developer reply

July 19, 2021




louren store


Developer reply

July 19, 2021

痒いところに手が届く優しいアプリとおしゃっていただき光栄です!😊 lourenさんがお客様に対してほんっとうに丁寧なチャット接客をされていて、他のお客様にもお話させていただいているほどです!!




Developer reply

July 19, 2021


お問い合わせ以外にも、CRMなども大活用していただいているのもとても嬉しいです...!! 🙈 ECでも親近感をお客様を感じていただけているとのこと、私たちも嬉しい限りです!これからも引き続き伴走していきますので、よろしくお願いいたします!👏🎉💕

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