Channel.io: Live chat, Chatbot
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Acerca de esta aplicación
Fecha de lanzamiento
7 de junio de 2021
Idiomas
Inglés, Coreano, y Japonés
Categorías
Chat , Gestión de tickets de atención al clienteSe integra con
Instagram, Line, KakaoTalk, Slack, Email, Order trackingWe simplify communication between businesses and customers, and personalize customer experience.
Channel.io helps simplify communication with customers and teams. We focus on personalizing customer experience to build fans for your brand, while creating an efficient work environment for your business. You can unify your communication channels and manage business operations on a single platform. But most importantly, we provide you with the tools you need to build real relationships with your customers, and to scale your business in a healthy and sustainable way.
-
Unlimited live chat, team chat & agent seats - unlimited business communication
-
Customer Relationship Management (CRM) - customer data base and analytics
-
Marketing & automations - inbound marketing and customizable chatbot automations
Precios
Prueba gratis de 14 díasChannel Corp. podría facturar los cargos externos por separado de tu factura de Shopify. Más información
Free Plan
Gratis
- Unlimited customer chat
- Unlimited team chat
- Unlimited team members
- Integrations with Email, Instagram, Line, Kakao
- Chat widget customization
X-Small
$36/mes
o $360 al año con un ahorro del 17%
- Up to 3000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data Analytics
- Chat bot
- Templates
- Order tracking
- And More!
Small
$60/mes
o $600 al año con un ahorro del 17%
- Up to 8000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data Analytics
- Chat bot
- Templates
- Order tracking
- And More!
Medium
$84/mes
o $840 al año con un ahorro del 17%
- Up to 20,000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data Analytics
- Chat bot
- Templates
- Order tracking
- And More!
Free Plan
Gratis
- Unlimited customer chat
- Unlimited team chat
- Unlimited team members
- Integrations with Email, Instagram, Line, Kakao
- Chat widget customization
X-Small
$36/mes
o $360 al año con un ahorro del 17%
- Up to 3000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data Analytics
- Chat bot
- Templates
- Order tracking
- And More!
Small
$60/mes
o $600 al año con un ahorro del 17%
- Up to 8000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data Analytics
- Chat bot
- Templates
- Order tracking
- And More!
Medium
$84/mes
o $840 al año con un ahorro del 17%
- Up to 20,000 MAU
- Everything on the Free Plan
- + Add ons:
- CRM
- Automated marketing
- Data Analytics
- Chat bot
- Templates
- Order tracking
- And More!
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
59 reseñas
I have been using channel for a year and this app is the best solution for not only CS, but marketing. I will be using this solution for sure. Highly recommend this App!
Thank you for your review! We look forward to seeing UUUUU's growth for this year as well!
NOT THE SOLUTION IF YOU OWN MULTIPLE STORES
I used this app for about an hour and it has a lot of work. I would not recommend it. You can also look on their reviews and see most of them are not from this country and are probably fake.
-Not easy to implement like they say
-Make you pay 29.99 per store for basic features
-no ability to really customize
Thank you for your review!
We are sorry to hear that you weren't satisfied with Channel.io.
To clarify some of the points you made:
-We're a global start-up and thankfully ranked #1 in Korea and Japan! That is why you see reviews from different countries. :)
-Store owners can create multiple channels, and each channel is considered separate entities due to privacy and security reasons (For example, we do not mix the data between 2 different stores.)
-Our platform offers an introductory tutorial that our customers follow along to set up, but if you're personally having a hard time, we can have an AM assist you.
-Our most basic features like the live chat and team chat are unlimited and free, but if there's a paid feature you needed more information on, we can walk through our paid plans in detail.
We do update our service frequently to help you engage with your loyal customers and grow a successful business.
If you have further feedback or need assistance, we'd love to hear from you.
単なるCS業務の効率化ではなく、顧客と接点を持つこと、接点を持った顧客をファン化すること、そして、顧客との接点をいかに売上向上に繋げるかまでチャット起点で落とし込めるEC運営に必要不可欠なツールだと思います。担当の方もスピーディーにそして丁寧に対応していただけるため安心感を持って活用できます。
Acerca de esta aplicación
Fecha de lanzamiento
7 de junio de 2021
Idiomas
Inglés, Coreano, y Japonés
Categorías
Chat , Gestión de tickets de atención al clienteSe integra con
Instagram, Line, KakaoTalk, Slack, Email, Order trackingCreada por Channel Corp.
Acerca de Channel Corp.
Calificación promedio: 4,8
1 año de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
Soporte técnico
Enviar un mensajeus@channel.io
Este desarrollador no ofrece soporte técnico directo en Español.
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