Channel‑Live Chat Chatbot CRM

The most amazing experience! I had setup my channel.io account with all tutorials I was provided with and had no issues as it was super simple. One of the advisors reached out to me and wanted to schedule a meeting to help understand my use for channel.io and my business model, this was an amazing experience and I received so much insight as to what features I have at my disposal and how much more I actually had then I initially thought!

If you need any chatbot platform, this is definitely the way to go!

Still learning about this tool but so far Channal.io is pretty amazing! I've only been using this service for a while, but I'm seeing better results than I expected, and I think I can get even better results in the future. Especially the individual training was very helpful in the initial setting.

I was looking for a good live chat and so far I like what I see. It is easy to setup and the customer service is great. I didn't ask for help but they reached out to help me. I had only one issue where the plugin kept opening a new page for the chat on mobile but embedding that page inside my website solved that issue. I am so glad I found this chat app and I highly recommend it. I am looking forward to a great use with this and hopefully, I will continue to like the performance of the app.

This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.

Channel.io allows us to provide a VIP level of service that our demanding customers expect. Our customers do not have a lot of extra time in their day. Channel.io helps us find solutions to their problems faster. Which is good for the customer and great for our conversion rate.