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Very helpful for the business. The live chat bot helps interacting with the customer real-time and it gives the business a boost.
Thank you much for the review! If you'd like to find out more about our platform in detail, please let us know!
Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.
So glad to hear you've been having a good experience with us!
Channel.io is great app to organize your teams and gives good customer analytics. Easy to learn and has good customer service.
Thanks! We hope your experience continues to be a good one!
お客様のお買い物のストレスを低減するために導入しました。
自動Botを様々なパターンで簡単に作成することができるので、お客様のストレスも減ったかなと感じています。 コミュニケーションが増えてたくさんのヒントをいただけるようになりました。よりお客様に楽しんでいただけるサイトにしていくために必要なツールだと感じています。
これからも機能を拡張していくつもりですので、より良いサービスをお客様に提供できるよう努力していきます。
An amazing tool to integrate into your Shopify e-commerce and amazing customer service to interact with you step by step on the setup, I hope the support gonna continue.
Thank you for your review! We'll make sure to continue the full support for FastPong!
Channel-io is amazing. I'm still learning more about this app but the marketer, Rebecca, helps and gives us a lot of tips. I really appreciate it! This app keeps trying to listen to customers' voices and reflect their needs to this app which is really great! I would like to thank this Channel Talk app for thinking about it together and considering creating a good effect. Highly recommend!
Thank you for your review! We'll be sure to continue to support your team!
I really like this app it really helps me engage with my customers. The only thing that I would recommend for this ad is for us to be able to contact the customer without the customer having to contact us just in case they are getting stuck during check out. We ask them if they need any help for an example. When they are shopping, they use the chat bubble to ask questions what if we would like to ask our online viewers if they need any help.
Thank you so much for your review! There's a couple of ways that you can approach your customers. If you'd like, we can show you a few methods. Please feel free to contact us if this is of interest to you!
I really love this app, it’s a great addition to my store. And it allows my staff to assist our customers directly with no hassle. It’s very user friendly!
Thank you for your review! We're happy to know Channel is helping to connect you to your customers without issues. Feel free to reach out to us if you do have any problems in the future!
CS業務の効率化だけでなく、顧客情報の連携によりお客様のご購入履歴や会員登録の有無、どの店舗を利用されているのかなど鮮明に分かるようになったことで、今まで以上にパーソナルな接客が可能になりました。
また、ツール導入後のサポートが手厚く、顧客様満足度を高めるためのツール活用法や好事例もこまめに共有していただけるので、安心して運用出来ます。
NAILS INCさん、いつもチャネルトークをご利用いただきまして誠にありがとうございます✨ 単純なお客様対応ではなく、利用店舗などまで管理することで、オンライン⇔オフラインの垣根を超えた「NAILS INC」ブランドとしての統一された接客体験をご提供されている部分が非常にすごいと思っています！
引き続き、弊社からもNAILS INCさんの顧客満足度向上のためのサポートをさせていただければと思っておりますので、どうぞよろしくお願いします！
Great CRM tool. Segmenting customers is very conveninet. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.
Thank you! We look forward to seeing your business grow, and would love to keep in touch!