Channel Sales Chat Bot CRM
- Fiyatlandırma
-
Ücretsiz yükleme. Ücretsiz deneme kullanılabilir.
- Puan
- 4,8 (45)
- Geliştirici
- Channel Corp.
Öne çıkan görsel galerisi
Your trusted sales concierge designed to boost sales and LTV through your existing customers.
Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.
- Sales Concierge - identify and nurture key customers.
- Unlimited Live Chat & Team Chat - quality customer support
- AI Agent ALF - resolve repetitive inquiries with AI and convert customers
- Team Messenger - communicate with your teammates anywhere in the world
- Marketing & Chatbots - unlimited chatbot messages, customizations and automation
Diller
İngilizce, Koreceve Japonca
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Ödeme
- Line
- KakaoTalk
- Slack
- Zapier
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Fiyatlandırma
Harici ücretler Channel Corp. tarafından Shopify faturanızdan ayrı olarak faturalandırılabilir. Daha fazla bilgi
Free Plan
Ücretsiz yükleme
additional SMS text charges may apply when using the marketing feature
- Unlimited customer live chat
- Unlimited team chat
- Integrations with Email, Instagram
- Custom chat widget
Early Stage
$36 /ay
veya yılda $324 ödeyin ve %25 tasarruf edin
additional SMS text charges may apply when using the marketing feature
- 1,000 profiles
- 5 basic seats
- 2 operator seats (add more as needed)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
14 günlük ücretsiz deneme
Growth
$96 /ay
veya yılda $864 ödeyin ve %25 tasarruf edin
additional SMS text charges may apply when using the marketing feature
- 3,000 customer profiles
- 5 basic seats
- 1 operator seat (add unlimited)
- Everything on the Free Plan
- Add-ons:
- Chatbot, CRM, Analytics, Marketing
14 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (45)
This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.
Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!
自動返信ではなく、WEB上での接客ができるという点で気に入っています。
商品自体の問い合わせに対応することで、顧客満足度を高められるだけではなく、顧客の問い合わせから自社サイト・自社製品の改善に気づくヒントとなります。
お客様からのご意見を参考に、顧客満足度を向上させるために努力していきます。ありがとうございました。
とても重宝しています。
大きくは導入後すぐに簡単なお問い合わせがシナリオ形式で自動化出来たことがメリットとして挙げられます。その他にもインスタグラムやメールからの問い合わせ一元化も可能になりました。担当者への割り振りはもちろん、サイト内でのお客様へのお声かけや、一斉配信など細かな対応や施策にも応用出来ます。 他のアプリも検討しましたが、チャネルトークはUIがとても親しみやすく、お客様もスタッフも直感的に楽しんで使えるところが気に入っています。チャット形式なので絵文字なども自然と使いやすく、お客様との距離もより近くに感じられます。 ブランドイメージに合わせてデザインできるのも嬉しいポイントです。
よくあるお問い合わせが自動化出来た分、お客様の満足度も上がり、事細かな質問にも余裕を持って対応することができていますので売上にも直結しております。 日本でのサポートも充実しており、いつも丁寧に対応していただいているので大変助かっております。
今後のアップデートも楽しみです。
ありがとうございます！より良いサービスを提供できるよう努力していきます！
Destek
Uygulama desteği Channel Corp. tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
Yayınlanma
7 Haziran 2021
Buna benzer diğer uygulamalar
