Channel Sales Chat Bot CRM

Channel Sales Chat Bot CRM

Pricing
Free to install. Free trial available.
Rating
4.8 (44)
Developer
Channel Corp.

Your trusted sales concierge designed to boost sales and LTV through your existing customers.

Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform.

Channel Talk is your trusted sales concierge to help you convert the existing traffic on your website. Identify and engage key customers through our CRM. Provide personalized assistance through our live chat. Grow your a loyal fanbase through targeted marketing campaigns. Watch your LTV grow and prevent churn with our all-in-one sales concierge platform. more
  • Sales Concierge - identify and nurture key customers.
  • Unlimited Live Chat & Team Chat - quality customer support
  • AI Agent ALF - resolve repetitive inquiries with AI and convert customers
  • Team Messenger - communicate with your teammates anywhere in the world
  • Marketing & Chatbots - unlimited chatbot messages, customizations and automation

Languages

English, Korean, and Japanese

Works with

  • Checkout
  • Instagram
  • Line
  • KakaoTalk
  • Slack
  • Email
  • Zapier

Pricing

External charges may be billed by Channel Corp. separately from your Shopify invoice. Learn more

Free Plan

Free to install

additional SMS text charges may apply when using the marketing feature

  • Unlimited customer live chat
  • Unlimited team chat
  • Integrations with Email, Instagram
  • Custom chat widget

Early Stage

$36 / month

or $324/year and save 25%

additional SMS text charges may apply when using the marketing feature

  • 1,000 profiles
  • 5 basic seats
  • 2 operator seats (add more as needed)
  • Everything on the Free Plan
  • Add-ons:
  • Chatbot, CRM, Analytics, Marketing

14-day free trial

Growth

$96 / month

or $864/year and save 25%

additional SMS text charges may apply when using the marketing feature

  • 3,000 customer profiles
  • 5 basic seats
  • 1 operator seat (add unlimited)
  • Everything on the Free Plan
  • Add-ons:
  • Chatbot, CRM, Analytics, Marketing

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (44)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 10, 2023

This is the best chat app we've used on Shopify, by far. Moreover, the customer service has been impeccable and especially Chris went above and beyond to resolve an issue we had with notifications, which turned out to be a device problem with one of our Android phones. Still, his patience and dedication to customer service shows how seriously this company is to looking after their customers. The service is great, well organised and for our requirements we can't think of anything we'd want more.

Craft Cadence
United Kingdom
Over 1 year using the app
Channel Corp. replied April 17, 2023

Thank you for your review! I'm glad to hear that Chris was able to provide you with the help you needed. We'll do our best to keep up our quality!

December 19, 2022

Channel.io allows us to provide a VIP level of service that our demanding customers expect. Our customers do not have a lot of extra time in their day. Channel.io helps us find solutions to their problems faster. Which is good for the customer and great for our conversion rate.

L'Atelier Forte
United States
8 months using the app
Channel Corp. replied January 4, 2023

It's great to hear that Channel.io has helped you provide the high-level of service that your customers expect. We're glad that you're able to provide VIP service with the help of our platform.

November 11, 2022

Amazing app! Thanks to Channel talk, our customer service became so much easier. Their trackable marketing tools are so useful.

Seoul Mills
United States
8 months using the app
Channel Corp. replied November 26, 2022

So glad to hear you've been having a good experience with us!

Support

App support provided by Channel Corp..

Developer

Channel Corp.

5F Tokyu Yotsuya Building 6-6 Kojimachi, Chiyoda-ku, JP-13, 102-0083, JP

Launched

June 7, 2021

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