ChannelReply

ChannelReply

価格設定
価格:無料
評価
5.0 (3)
開発者
ChannelReply

Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more. さらに表示する
  • View order info from unlimited Shopify stores in a single app.
  • Reply directly to customer messages and even to order notifications.
  • Personalize canned replies and autoreplies with order info (N/A in Help Scout).
  • Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
  • Identify messages by store, contact form used, order value and other details.

公開日

2021年6月24日

言語

英語

このアプリは日本語に翻訳されていません

カテゴリー

連携対象システム・アプリ

Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, Onsite Support

レビュー (3)

総合評価
5
評価レベルごとの件数
  • 評価の100%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2023年11月22日

Very easy installation and straightforward setup.
Great app!

BebeMama
ブルガリア
アプリの使用期間:約2ヶ月
2021年7月6日

Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!

THE MASTLINE Co.
アメリカ合衆国
アプリの使用期間:2年以上
2021年7月6日

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.

Seven Barrels
アメリカ合衆国
アプリの使用期間:6分

サポート

ChannelReplyに関するご質問にはChannelReplyがお答えいたします。

開発者

ChannelReply

1225 Franklin Avenue, Suite 325, Garden City, NY, 11530, US

リソース

この開発者は日本語での直接的なサポートを提供していません。

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