ChannelReply

ChannelReply

요금제
가격: 무료
평점
5.0 (4)
개발자
ChannelReply

Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more. 더 보기
  • View order info from unlimited Shopify stores in a single app.
  • Reply directly to customer messages and even to order notifications.
  • Personalize canned replies and autoreplies with order info (N/A in Help Scout).
  • Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
  • Identify messages by store, contact form used, order value and other details.

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, Onsite Support

리뷰 (4)

전체 평점
5
평점 수준당 개수
  • 평점의 100%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 0%가 별 1개입니다
2023년 11월 22일

Very easy installation and straightforward setup.
Great app!

BebeMama
불가리아
앱 사용 기간 대략 2개월
2021년 7월 6일

Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!

THE MASTLINE Co.
미국
앱 사용 기간 2년 초과
2021년 7월 6일

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.

Seven Barrels
미국
앱 사용 기간 6분
2024년 11월 7일

Azeno Rteguem
불가리아
앱 사용 기간 1일

지원

ChannelReply에서 ChannelReply에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

ChannelReply

1225 Franklin Avenue, Suite 325, Garden City, NY, 11530, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2021년 6월 24일

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 1925개 무료 플랜 사용 가능
Offer great service with AI chat bots, live chat, and helpdesk
4.3 별 5개 중 총 리뷰 705개 무료 체험 이용 가능
Support made simple and scalable.
3.0 별 5개 중 총 리뷰 160개 무료 체험 이용 가능
Omnichannel customer service and engagement platform

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