ChannelReply

ChannelReply

Prijs
Prijs: gratis
Beoordeling
5,0 (4)
Ontwikkelaar
ChannelReply

Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more. meer
  • View order info from unlimited Shopify stores in a single app.
  • Reply directly to customer messages and even to order notifications.
  • Personalize canned replies and autoreplies with order info (N/A in Help Scout).
  • Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
  • Identify messages by store, contact form used, order value and other details.

Bevat onvertaalde tekst

Vertaling weergeven

Talen

Engels

Deze app is niet vertaald in het Nederlands

Werkt met

Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, Onsite Support

Categorieën

Recensies (4)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 100% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
6 juli 2021

Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!

THE MASTLINE Co.
Verenigde Staten
Meer dan 2 jaar gebruiken de app
22 november 2023

Very easy installation and straightforward setup.
Great app!

BebeMama
Bulgarije
Ongeveer 2 maanden gebruiken de app
6 juli 2021

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.

Seven Barrels
Verenigde Staten
6 minuten gebruiken de app
7 november 2024

Azeno Rteguem
Bulgarije
1 dag gebruiken de app

Ondersteuning

ChannelReply kan al je vragen beantwoorden over ChannelReply.

Ontwikkelaar

ChannelReply

1225 Franklin Avenue, Suite 325, Garden City, NY, 11530, US

Hulpbronnen

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

Geïntroduceerd

24 juni 2021

Meer apps zoals deze

4,7 van 5 sterren 1926 recensies in totaal Gratis abonnement beschikbaar
Bied geweldige service met AI-chatbots, live chat en helpdesk
4,3 van 5 sterren 705 recensies in totaal Gratis proefperiode beschikbaar
Ondersteuning eenvoudig en schaalbaar gemaakt.
3,0 van 5 sterren 160 recensies in totaal Gratis proefperiode beschikbaar
Omnichannel klantenservice en betrokkenheidsplatform

Wil je een app toevoegen?

Probeer Shopify 3 dagen gratis