Help shoppers in Zendesk, Freshdesk, Zoho Desk, Help Scout, Re:amaze, Kustomer or Onsite Support.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more.

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easier support. Whenever you open a ticket, you'll see detailed info on your customer and their order right beside your conversation. No more looking up info like the tracking ID or shipping status on a different screen. Plus, automatically act on Shopify data. Tag all high-value orders and customers, send personalized autoreplies, and much more. więcej
  • View order info from unlimited Shopify stores in a single app.
  • Reply directly to customer messages and even to order notifications.
  • Personalize canned replies and autoreplies with order info (N/A in Help Scout).
  • Issue refunds, cancel orders, update order info and more (N/A in Help Scout).
  • Identify messages by store, contact form used, order value and other details.

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

  • Freshdesk
  • Kustomer
  • Onsite Support
  • Re:amaze
  • Zendesk
  • Zoho Desk

Kategorie

Recenzje (2)

Ogólna ocena
5
Liczba recenzji z daną oceną
  • 100% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 0% ocen to oceny z 1 gwiazdkami
6 lipiec 2021

I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.

Seven Barrels
Stany Zjednoczone
6 minut korzystania z aplikacji
22 listopad 2023

Very easy installation and straightforward setup.
Great app!

BebeMama
Bułgaria
2 minuty korzystania z aplikacji

Pomoc techniczna

Pomoc techniczną dla aplikacji zapewnia ChannelReply.

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Deweloper

ChannelReply

1225 Franklin Avenue, Suite 325, Garden City, NY, 11530, US

Wprowadzenie na rynek

24 czerwiec 2021

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Everything your brand needs. In one intelligent platform.