ChannelReply
配图图库
关于此应用
推出日期
2021年6月24日
语言
英语
这款应用未翻译成简体中文
类别
支持工单管理适配以下产品:
Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, Onsite Support在Zendesk、Freshdesk、Zoho Desk、Help Scout、Re:amaze、Kustomer或Onsite Support中帮助购物者。
比以往任何时候都更快地回答消息,然后回到销售!ChannelReply将Shopify订单信息直接插入您的帮助台,以便更快、更容易的支持。 每当您打开一张票据,您都会在对话旁边看到关于您的客户及其订单的详细信息。不再需要在不同的屏幕上查找像跟踪ID或运输状态这样的信息。 此外,自动处理Shopify数据。标记所有高价值订单和客户,发送个性化的自动回复,等等。
- 在一个应用程序中查看来自无限Shopify商店的订单信息。
- 直接回复客户消息,甚至是订单通知。
- 使用订单信息个性化预设回复和自动回复(在Help Scout中不适用)。
- 发出退款,取消订单,更新订单信息等等(在Help Scout中不适用)。
- 通过商店,使用的联系表格,订单价值和其他细节识别消息。
包含自动翻译的文本
3 条评论
Very easy installation and straightforward setup.
Great app!
Great app, have been using ChannelReply for our Amazon & Ebay sales for years - happy to see them come to Shopify for our D2C site which was the last piece of the puzzle for us. Saves us a ton of time from having to switch around between support admins, all customer info loads and makes it very easy for our team!
I initially downloaded Channel Reply to synchronize interactions with my customers across multiple channels after quickly realizing the myriad of communication channels we had open. Channel Reply allowed me to easily manage, track, and engage with my customers in a seamless and concise manner. The integration was a breeze and only took a matter of minutes. I'm already realizing the benefits after only a short period of use and now I can focus more on growing the business.
关于此应用
推出日期
2021年6月24日
语言
英语
这款应用未翻译成简体中文
类别
支持工单管理适配以下产品:
Zendesk, Freshdesk, Re:amaze, Zoho Desk, Kustomer, Onsite Support