Avis (49)
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I tried a couple of times to install the app but each time i got an error. after subscribing i jsut get error:
Object moved
Object moved to here.
Done
Dear Kijo,
We apologize for the inconvenience, this temporary occurred issue is resolved. We are already communicating via email with you on this same matter, as follows:
We provide fully managed setup services at no extra cost. Once you have installed the app, please inform us in order to activate the ChannelSale account. These steps have been put in place so that we can comply with Shopify's guidelines. Our application acts as a connector between Shopify and your online marketplaces.
Once your ChannelSale account has been activated, our team would complete the mappings within our dashboard to import the data from Shopify, set it up, & link it up with all marketplaces & other shopping sites.
Also, our records indicate that we used to manage your online marketplaces in 2017 under the business name: Haba trading B.V. and Michelle used to be our point of contact.
We are available via email support@channelsale.com or tollfree helpline # +1-866-709-9495 for any assistance.
Thanking you for your co-operation, assuring you best services.
After 5 weeks of testing still problems, they charge me also during the trial period,
Dear Antonio,
At earlier time you posted this review, the option to post our reply here wasn't available from Shopify, hence we are filling in here now per same reply as was shared with you on email at that same earlier time.
We are sorry to hear about your experience with us. We assured to handle your queries in the best possible way.
Kindly note, Trial plan is limited to individual products import based from standard XLS import format, whereas your products are variations import via API that required additional support from our developers. This information was shared with you prior to signup over phone + email, received your acknowledgement on same via email.
Listed below the series of events along with the tasks achieved by our team:
- Sign up date - 25th July 2018
- 27th July - Feed imported into ChanneSale 10 products (Shopify rule) & 1st feed validation report sent to you (email subject line- Milano Straps - Feed Import Validation Report - Stage 1)
- 30th July - As there we invalid UPC's present in Shopify, the test products could not be posted on eBay
- 1st August - Sample products posted on eBay and shared with you
- 7th August - Entire catalog posted on eBay
- 8th August - Amazon listing posted and we shared the details with you
- 9th August - 748 products imported into ChannelSale from Shopify
- 10 August - 1st eBay validation report shared with you (email subject line - Milano Straps - eBay Validation Report - Stage 1), we received your confirmation as well
- 14 August - 2nd validation report shared with you (email subject line - Milano Straps - eBay Validation Report - Stage 2)
- 14 August - 2nd validation report shared with you with a success rate of 91.57% (email subject line - Milano Straps - Feed Import Validation Report - Stage 2)
► As you can see for the above series of events, we have imported your entire catalog in our platform and we have also posted these products on eBay and Amazon.
We had further requested you via email & voice mail on August 18th, 2018 to kindly help us clear out any doubts by way of scheduling a joint tele-meet along-with our concerned team members, so that we are all on same page to expedite any pending tickets if at all.
Thank you for your understanding and support - ChannelSale Team.
ChannelSale is awesome. It automatically syncs inventory orders from Shopify product listings with Wayfair, Amazon, Houzz, Walmart & most major marketplaces. It also replicates creating product listings. I will recommend ChannelSale to everyone who wants to manage growing online sales hassle-free.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-marketplaces online sales.
ChannelSale team
I found ChannelSale to be really beneficial to my company. ChannelSale assisted me in managing my operational affairs when I decided to add a few more channels to sell my products. Using this program, you can easily connect product listings, inventory, price, and more. After taking care of my day-to-day responsibilities, I focused on growing my business and reaching out to a larger customer base.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
After selling my products through my website stores, I decided to make the most of giant e-commerce platforms like Amazon, eBay, etc. I was a little skeptical about it initially and hesitant to take such a huge leap. Then, one of my friends suggested ChannelSale and it’s amazing products to me. I must say, the awesome features of the integration tools made my task simpler than ever. It has become so much easier selling my extensive range of products through multiple platforms without any hassle.
Initially, when I was just trying to learn how to make the best use of this tool, I kept calling them and they were nice enough to come back with a prompt response. Their customer service is excellent, and they solved my issues immediately.
This way my business was pretty safe and stable and now thanks to the team at ChannelSale, it is growing by leaps and bounds.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
I decided to use ChannelSale when I took my business at Shopify. I must say, it turned out to be a very productive experience. It is very easy and convenient to use, and its integration features took away my worries completely. Now, I don’t have to spend a lot of time on operational aspects of my business and I am left with enough time to focus on its expansion and growth. Its benefits are amazing and is surely a value for money product. Will surely recommend to serious online merchants who are keen to take their business to greater heights.
Thank you for your review, your invaluable trust. We are very happy to know your positive experience, and we strive to do better.
ChannelSale team
30-day trial does not include anything to test the integration. Everything needs to be done manually on their end. You cannot publish anything without them setting it up on their end, even the feed to load your Shopify items, and even that did not load all items; did not load pictures of attributes. Instead of setting up the feeds they constantly requesting a meeting and saying that you cannot test the upload to marketplaces without paying them. Waisted 2+ weeks and nothing worked. It's important to be able to test if the integration with market channels work and that is what trial period for, but according to them they will only do it if you start paying. The principle is quite simple: we need to witness the platform functioning flawlessly before proceeding with any financial commitments, but it's not the case with ChannelSale, and their failure to even understand the concept of trial period. In short the trial was a complete failure.
Dear Seller,
We are sorry to hear about your experience. We have earlier communicated with you the Free Trial plan includes posting live sample listings on any "1 marketplace" either Amazon, Walmart or eBay. This is the same as published on our App listing, on our website, in the introduction email, and our follow up emails answering your queries.
Free Trial plan does not include setting up "5 marketplaces" as required by you.
We highly value your time, hence to quickly clarify your queries we had requested a telephonic meeting, and reiterated Free Trial plan features in our emails on past dates May 23, 24, 25 and 30. You were not available for a phone meet.
On reviewing your account, you had added an incorrect API key and password. We then requested you to download the app after which the feed was imported successfully.
Your items were found failing during import due to multiple reasons (mainly missing attribute data)
On reviewing the images, links appeared to be broken, hence failing import.
We also informed you that per our procedures we complete setting up 1 marketplace and then give you live demo and handover with help guide for you to proceed further with self-managing, our team will assist whenever required. Once the initial setup and testing is done specific to your product data matching the marketplace acceptable values requirements, then our system will automatically sync.
Thank you for your kind understanding. Feel free to reach us on email and phone, we are happy to hear from you and simplify managing your multi-marketplaces.
ChannelSale team
I'm really satisfied with the help I received from Channelsale in terms of e-commerce integration. They have provided timely and effective solutions even while providing excellent value for money. I would strongly recommend to everyone to use this platform.
We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team
ChannelSale provided me the most effective software. It comes with advanced tools, trusted services, and simple integration. The customer service was really pleasant and helpful. I was impressed with how quickly they created a template for my one-of-a-kind items. They have a huge amount of expertise in this area. In overall, I had a great experience.
Thank you for your trust and review. We are very happy to know your positive experience, and we strive to do better.
ChannelSale Team
I am very much satisfied with ChannelSale's services. I must say that after only a few days, I was an expert at using this program, which allowed me to streamline my business processes and focus on building and expanding my company. Kudos to the entire ChannelSale team for their outstanding help.
Thank you for your review, it is great working with your team. We are very happy to know your positive experience, and we strive to do better.
ChannelSale team