評價 (46)

整體評分
3.8
各級評分數量
  • 78% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 22% 的評分為 1 顆星
2023年6月22日

I worked with ChannelSale for Shopify integration with Overstock. They did a great job quickly getting our listings, inventory, and orders synced and their customer service is always quick and responsive. During the setup process, their team would schedule weekly calls to discuss progress and next steps. They are very hands on with their process so if you are looking for an out of the box solution that you can setup and get running with minimal communication with support, then this may not be the best solution for you. That said, if you have unique requirements, they will work with you and help create a solution to fit your needs.

Integration services and developers can be very pricey depending on what you need, and ChannelSale offers a good service for the price. Just make sure to maintain good communication with them up front so that they understand all of your requirements. I've seen other reviewers complain about their plans and pricing but we had no such issues.

Compel Office Furniture
美國
使用應用程式 7個月
ChannelSale Software Services Inc. 已回覆 2023年7月7日

Thanks for your kind review, this makes us very happy :) Yes indeed our team take pro-active steps to complete the tasks, and attention to detail in optimizing the product listings. We are glad for the opportunity to work with your company!

2023年4月20日

Channelsale has been wonderful to work with. They have made the process of tracking and updating products and orders easy and manageable. They have assisted and managed solutions for every problem that arose during the last several months and continued to help me until each issue was resolved. I would recommend them to any small business that uses Shopify, amazon, Walmart, eBay, Etsy, and shipstation. The account managers have made the process as easy as possible and truly helped every step of the way. Thank you ChannelSale!

TK Products LLC
美國
使用應用程式 6個月
ChannelSale Software Services Inc. 已回覆 2023年5月5日

Thanks for your wonderful review, motivates us to do even better! :) It is imperative for our system and services to ensure accurate timely updation across marketplaces for creating product listings, orders fullfillment and shipping tracking. Glad to see it benefit growing your business. We are excited to keep progressing to increase your products visibility reach across many marketplaces globally, and improving customer experience.
Thanks again, it's our pleasure working with your company.

2023年2月22日

Friendly knowledgeable team to work with, they have a very good service and support.

Rev In Style Inc
加拿大
使用應用程式 5個月
ChannelSale Software Services Inc. 已回覆 2023年2月23日

We are in gratitude for your kind words!
ChannelSale team

2021年4月1日

I find ChannelSale immensely helpful. One of the best things about them is that they deliver on their promises. The help desk has always been very very helpful. They have always solved our problems very quickly, assuring our business doesn’t take any hit. And this is one of the biggest reasons why I recommend ChannelSale to all sellers now. Aside from that, the platform is freakishly powerful when compared to their pricing. Helps manage my Amazon, eBay and my own website stores easily with seamless integration. Full points to them!

MBTShopUSA
美國
使用應用程式 大約1個月
ChannelSale Software Services Inc. 已回覆 2021年7月7日

Thank you for your review, it is great working with you. We are very happy to know your positive experience, and we strive to do better.

ChannelSale team

2021年8月27日

ChannelSale is the most advanced software in the market. It comes with a lot of useful features, as well as dependable services and smooth integration. The customer service was extremely attentive and helpful. I would recommend to everyone.

Sweet Spot Innovation
美國
使用應用程式 28天
ChannelSale Software Services Inc. 已回覆 2021年11月10日

Thank you for your trust and review. We are very happy to know your positive experience, and we strive to do better.

ChannelSale Team

2021年8月17日

The most effective software was offered by ChannelSale. It has advanced tools, reliable services, and easy integration. The customer service was extremely friendly and helpful. The rapidity with which they built a template for my one-of-a-kind things amazed me. They have a lot of experience in this field. Overall, I had a fantastic time.

The Corner Store Haven
美國
使用應用程式 24天
ChannelSale Software Services Inc. 已回覆 2021年11月10日

Thank you for your review, it is great working with your team. We are very happy to know your positive experience, and we strive to do better.

ChannelSale Team

編輯時間:2022年8月4日

ChannelSale is awesome. It automatically syncs inventory orders from Shopify product listings with Wayfair, Amazon, Houzz, Walmart & most major marketplaces. It also replicates creating product listings. I will recommend ChannelSale to everyone who wants to manage growing online sales hassle-free.

massiveproduct
美國
使用應用程式 22天
ChannelSale Software Services Inc. 已回覆 2022年8月20日

We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-marketplaces online sales.

ChannelSale team

2022年12月14日

Spent around a year and while the goal was 3 marketplaces, we never got Amazon listed correctly. Spent all our time fixing bugs, and the software did not work as we were sold. And since we left ChannelSale, all our barcodes were removed on their way out. That was so kind of them.

PK Lures
美國
使用應用程式 6個月
ChannelSale Software Services Inc. 已回覆 2022年12月15日

Dear Seller,
We are sorry to hear about your experience. We await your response to the earlier shared resolutions, and offer free priority support till your setup milestones are successful.
Listed below your stated are our in-line replies marked as CS Reply):

1) Spent around a year and while the goal was 3 marketplaces, we never got Amazon listed correctly.

CS Reply) For Amazon, our email response on resolution is added here at end for quick reference, same was sent to your team on date 8 September 2022 stating:
“To update unique images on Shopify for these products and inform us to list on Amazon. On reviewing the swatch image issue we noticed you have added the same image in the image 1 field for all the child products (Screenshot below). Please make changes in Shopify so that image 1 is unique for all the child products.”
--
2) Spent all our time fixing bugs, and the software did not work as we were sold.

CS Reply) Your products were already listed on Amazon and we were assisting in updating existing listings and creating new ones. Please note that in order to make changes on Amazon catalog you need to provide the same data that is already present in the Amazon catalog or else the posting will fail. Our software was updating the inventory and order for all marketplaces that were connected with ChannelSale.
In case where a bug or time lag is observed then as a standard practice we record findings every 3 hours in monitoring logs for continuous 3 days and share resolution on priority to confirm stability.
--
3) all our barcodes were removed on their way out. That was so kind of them.

CS Reply) I have gone through the previous correspondences and see that the barcode weren’t added by your team in Shopify. For this, you had provided the UPCs along with the SKU numbers in an excel spreadsheet. We were not importing the barcodes from your Shopify Store.
We do not remove any data from anywhere without your permission, even if our subscription has ended still the listings remains yours on marketplaces.
===
From: ChannelSale
Date: 8 September 2022 at 4:20:44 AM GMT+7
To: xxx
Subject: Re: Re[2]: PK Lures - Amazon - Validation Report

Hello Chris,

Hope all is well at your end.

After investigation with multiple teams at Amazon, this issue is traced to be isolated to these specific products where images are duplicating.

Suggested fix - To update unique images on Shopify for these products and inform us to list on Amazon.

On reviewing the swatch image issue. we noticed that you have added the same image in the image 1 field for all the child products (Screenshot below). Please make changes so that image 1 is unique for all the child products.

Thank you for your kind understanding, and we are grateful to assist. Feel free to reach us on email and phone to resolve with free priority support.

ChannelSale team

2021年8月31日

I found ChannelSale to be really beneficial to my company. ChannelSale assisted me in managing my operational affairs when I decided to add a few more channels to sell my products. Using this program, you can easily connect product listings, inventory, price, and more. After taking care of my day-to-day responsibilities, I focused on growing my business and reaching out to a larger customer base.

Budding Business Essentials
美國
使用應用程式 19天
ChannelSale Software Services Inc. 已回覆 2021年11月10日

We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.

ChannelSale Team

2019年7月29日

After selling my products through my website stores, I decided to make the most of giant e-commerce platforms like Amazon, eBay, etc. I was a little skeptical about it initially and hesitant to take such a huge leap. Then, one of my friends suggested ChannelSale and it’s amazing products to me. I must say, the awesome features of the integration tools made my task simpler than ever. It has become so much easier selling my extensive range of products through multiple platforms without any hassle.

Initially, when I was just trying to learn how to make the best use of this tool, I kept calling them and they were nice enough to come back with a prompt response. Their customer service is excellent, and they solved my issues immediately.

This way my business was pretty safe and stable and now thanks to the team at ChannelSale, it is growing by leaps and bounds.

buybea
美國
使用應用程式 17天
ChannelSale Software Services Inc. 已回覆 2019年8月22日

We are in gratitude for your kind words! Its our pleasure assisting in simplifying increasing multi-channel online sales.
ChannelSale Team