Ecomsend‑ Chat, FAQ, Tracking

Streamline support with order tracking and customer communication via a built-in email contact form.

Ecomsend Chat, powered by Channelwill, is a feature-rich Shopify app designed to enhance customer service and post-purchase experience. It integrates seamlessly with Parcel Panel for accurate, real-time order tracking, and supports custom tracking links for flexible redirection. The built-in email contact form improves response efficiency. Multi-language FAQ and help center page allowing global users to access localized help content, and customizable page height to better match store layouts.

• Customizable widget with self-service to improve efficiency and issue resolution
• Real-time order tracking minimizes "Where's my order?" queries
• Easily submit forms with email notifications to ensure quick and efficient issue
• Multi-language FAQ Support, customizable helpcenter page height