Ecomsend‑ Chat, FAQ, Tracking
- Pricing
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Free
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 0.0 (0 Reviews)
- Developer
- channelwill
Featured images gallery
Streamline support with order tracking and customer communication via a built-in email contact form.
Ecomsend Chat, powered by Channelwill, is a feature-rich Shopify app designed to enhance customer service and post-purchase experience. It integrates seamlessly with Parcel Panel for accurate, real-time order tracking, and supports custom tracking links for flexible redirection. The built-in email contact form improves response efficiency. Multi-language FAQ and help center page allowing global users to access localized help content, and customizable page height to better match store layouts.
- Customizable widget with self-service to improve efficiency and issue resolution
- Real-time order tracking minimizes "Where's my order?" queries
- Easily submit forms with email notifications to ensure quick and efficient issue
- Multi-language FAQ Support, customizable helpcenter page height
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Parcel Panel
Categories
Real-time messaging
Customization
Editing tools
Display options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by channelwill.
Resources
Developer
8 The Green SteA, Dover, Kent, DE, 19901, Kent, DE, 19901, US
Launched
April 11, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View store data:
Customers, products, orders, Online Store, Shopify admin
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View customers
Browsing behavior or customer data
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View products
Products or collections
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View orders
Assigned fulfillment, merchant managed fulfillment, all order details for the last 60 days, or third-party fulfillment
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View your Online Store
Theme
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View Shopify admin
Manage privacy settings of the shop
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