The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Initially, the set up was smooth and some customisations were made to make the app install correctly. However, a couple of inexplicable errors continued to occur at the crucial checkout stage which meant multiple sales did not go through. After a number of requests to fix the issue, nothing was fixed and a number of clients lost trust in our website process, I was left with no other option but to delete the app.
This app was working fine for awhile, but stopped functioning correctly. I contacted customer service and gave them access to the site. That was the last we heard from them? Customer service is terrible I would not recommend this developer or the apps they create.
Terrible. Poor customer service (sent multiple emails with no response.) and now I am getting errors on my site when people place orders. And when I deleted the app, their checkout page is still up on my site - I guess I have to go into the code to remove it. I'm loosing business because of this and highly annoyed!!
Hi There, We're very sorry to hear that you've run into an issue. I understand that it took some time to resolve the issue and I deeply apologize for that.
We are still trying to reach out to you to resolve all the concerns but there is no response we get from your end. I hope everything is working fine our your store now. If still, you have any concerns, please feel free to reach out to us :)