Charge Me Later, Wholesale app

I installed this app on 4/18. Upon installing the app I noticed how the grammar and spelling errors throughout lend to confusion on what needs to go into a given field. The way it’s worded could mean a few different things. Next, I saw that you need to edit and paste code into a line to get payment methods to show up, in my case a net30 pay later. It gives a screen shot of where the code needs to be pasted, but that section doesn’t exist in my code. I’m not sure if it’s a theme issue, or if instructions were written prior to an update, but I cannot paste the code where it tells me. I emailed support the same day, 4/18, and I never heard back from the developer. They only give a 4-day free trial, so here I am at full 4 days and no response. I’m uninstalling the app since I’ve received no customer service whatsoever, and I’m definitely not paying $10 just to see if it might work for our needs when I can’t get any support response.
Beyond that, I suggest you have someone go over your app and fix all the confusing grammar, and the spelling mistakes so at least it looks more professional and is less confusing. I’d also recommend more than a 4-day free trial. Standard seems to be 7-14 days. If I had a week or two maybe we could've gotten somewhere.

This app allows us to streamline the checkout for our customers who pay on account, and who we then invoice at a later date. The app support team are extremely helpful and are quick to respond. Whenever we have had a query or question they are always more than happy to help. A really great service and we would recommend this app.

Brilliant app and fantastic customer service that tailors the app to work with your store's demands. Ankit (the developer) responds within 20 mins to every single question and has the answer and solution to any kind of customisation I need. Highly recommend.