Overall rating Based on 25 reviews
Lisa K. Stephenson Store
The widget changed the way my product looks in my store and even after deletion it still hasn't gone away. My product page still looks wonky
The product display changed is due to your themes integration w/ Charge Rabbit. We are happy to adjust/integrate this for you or help you to revert it if you no longer wish to use Charge Rabbit. Please get in touch with our support at firstname.lastname@example.org
We needed an app that would allow us to require a paid membership to one specific page within our website. Unfortunately Charge Rabbit isn't currently able to do this, and it only took 35 minutes ON A SUNDAY EVENING for Andrew on their customer service team to contact me when I asked them for help. I'm bummed they are unable to solve our current problem, as I would love to work with a company that handles customer issues that rapidly. I am giving 5 stars for the ease of setup, customer service, and how easy it was to do everything else you would use this app for.
Thank you again
This app was installed easily and does exactly as it claims. It uses a 3rd party payment processor to manage subscriptions. https://www.avroliner.com https://www.kinkytoy.store
Messed up my product page and also forces your customers to leave Shopify and go over to stripe to subscribe. Not a great option.
Blue Dragon Collectibles
We can't connect with Shopify payments, and it takes you off the site forcing customers to go through Stripe. The Whole Point of using Shopify is to keep customers here on your own site, not diverting them to ChargeRabbit/Stripe! I am hugely disappointed with this app, as I thought it would be the perfect solution for us. Don't get this app unless you're okay with customers going away from your site!
Playful Fox & Co.
I wanted to add subscription boxes to my Shopify site, and this app allows me to do just that. I had a little trouble with setup, but their customer service was quick to help me get things setup and even did some of the work for me. Excellent customer service.
The same review I had done at the SkyPilot site.
We lost a couple of days to find out that it is not working for our business plan. We want to sell language learning movies as a subscription. That's it.
You have no Shopify cart, it will be bypassed directly to ChargeRabbit and the registration too.
Also, I get the feeling that SkyPilot and ChargeRabbit work together, there is the same support and it is the same delay. When you set up a question, it takes minimum 1 day. So we lost a lot of days, waiting for answers - most of them are not found in any description.
Why they have parted SkyPilot and ChargeRabbit? Maybe to take 2 times money.
So we change to a system that really delivers movies.
This app along with sky pilot were EXACTLY what we were looking for. They have been fairly easy to use and whenever I have had questions the team has responded within minutes and totally fixed it for me. I cannot recommended these apps, and their team enough! Well done!!
Broke my product page's design. Not sure how to remove whatever code was injected into it.
Created a new product given the aforementioned, and my add to cart button is completely gone.
Peaceful Productions Studio
Andrew rocks. Plain and simple. The support here is the best I've ever had from a Shopify app. Thanks!