Avaliações (59)
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This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat
Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.
I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.
Grace and Jack recently helped me with the setup, and it was a 5-star experience. They were patient, responsive, and made the entire process easy to understand. Their attention to detail was superb, and they ensured everything was set up smoothly. I highly recommend everyone to use Chargeback.io.
I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.
Grace is awesome! Had some issues with setup and had them on a call within 24 hours to help right away.
I've tested other chargeback apps before and this is by far the best. Great customer service!
Gracey lower ethoca price would be nice
Very good customer support and also quick and easy account setup. Would recommend Chargeback.io above others.
You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy.
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Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.