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Had my first "save" yesterday, installing Chargeback.io saves you a lot of trouble. Okay it does cost you a fee but that is better than CB fees and makes life less troublesome. Setup is quite straigthforward.
Absolutely fantastic app! Chargeback: Auto Prevention has been a game changer for our store. It runs on autopilot and has already helped us prevent multiple chargebacks before they hit our account, saving us both money and countless hours of manual dispute work. The setup was straightforward, the interface is clean and easy to navigate, and the customer support team has been incredibly responsive and helpful whenever we had questions. Highly recommend this to any Shopify merchant looking to protect their revenue and reduce chargeback headaches. Five stars all around!
Chargeback.io has been a great platform to work with. The app is very user-friendly and easy to navigate, making chargeback management much more organized and efficient.
What stands out the most is the exceptional support team. They are always quick to respond, helpful, and efficient in resolving any issues or questions we have.
Highly recommend Chargeback.io to any business looking for a simple and effective chargeback management solution!
I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.
Excellent customer service, Roudy was very clear and professional during our call and explained everything so well. What a great team they have
We're really happy to hear you had such a great experience with our support team. Thank you for leaving us a review!
Ótimo app me ajuda muito a manter minha relação com a shopify payments
Muito obrigado pelo seu feedback, é ótimo saber que estamos ajudando a manter sua relação com a Shopify Payments em dia!
Ótimo app me ajuda muito a manter minha relação com a shopify payments saúdavel.
Muito obrigado pelo comentário! Fico feliz em saber que o app está ajudando.
They're great. Perfectly working. Probably by far one of the best fintech companies. And the best pricing in the industry. So just get it. It saved all my stores - I'd be banned ad all payment processors if it hadn't been for Chargeback.io
Thank you for the great review! We are very glad your experience so far has been positive.
good service and helps to get lower cbr%
Great to hear we were able to lower your chargeback rate!
This app is far superior than the competitors ive used. The customer service is exceptional, the coverage is exceptional, and im super happy I switched. I never have to look back at my billing to ensure I didn't get double charged unlike another competitor. They are my go to from now on.
Thanks Preston! We're really glad to hear how happy you are with our support and alert coverage.
