評論 (57)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2026年6月3日

We've only been using the app for a few days, but so far the experience has been excellent.

On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business.

The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time.

Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.

Veltrix WorkWear
英國
使用應用程式 1天
2026年3月27日

This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat

Revosia
西班牙
使用應用程式 8天
2026年3月11日

I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.

Kaomi Sleep
美國
使用應用程式 19天
2026年4月15日

Grace and Jack recently helped me with the setup, and it was a 5-star experience. They were patient, responsive, and made the entire process easy to understand. Their attention to detail was superb, and they ensured everything was set up smoothly. I highly recommend everyone to use Chargeback.io.

P+P
加拿大
使用應用程式 1天
2026年4月30日

I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.

KANES
美國
使用應用程式 2個月
2026年3月11日

Grace is awesome! Had some issues with setup and had them on a call within 24 hours to help right away.

ABLETON REMAKES
美國
使用應用程式 8個月
2026年3月5日

I've tested other chargeback apps before and this is by far the best. Great customer service!

Altair
英國
使用應用程式 9個月
編輯時間:2026年2月15日

You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy.
----
Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.

Sonverdano
拉脫維亞
使用應用程式 23天
2026年3月26日

Very good customer support and also quick and easy account setup. Would recommend Chargeback.io above others.

Margaret & Grace Lake Tahoe
荷蘭
使用應用程式 大約2個月
2026年5月10日

Chargeback.io really great platform, smooth transfer from one CB preventing app to chargeback.io, thanks!

Cherish-co.uk
荷蘭
使用應用程式 6天