Chargeback：自動防止

This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.

STAY AWAY FROM THIS APP. They continue to charge you for alerts even after you disconnect from their service. Terrible customer support. They ignore questions and do not answer properly. Their UI is also not great, the transactions don't even show full customer details, so you won't be able to track the orders from shopify to double check transactions and cross reference them. Time to search for another app, most likely chargeflow or something similar.

Reliable App with a great Customer Support
This app does exactly what it promises and more! We have successfully processed multiple chargebacks thanks to the automated features and the clear dashboard. But what really sets it apart is the customer support. They are friendly, knowledgeable, and always ready to help. This gives us extra confidence in the system.

Very friendly, very fast and very efficient service. Perfect partner if ypu really wanna scale your business. They always listen and come up with a great solution. Can only recommend to work with them.

Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling!

at the same time we have it connected to oceanpayments and airwallex on our other stores

literally a life-saver to keep your payment processors a life